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Shopping Cart Operations => Support => General Support => Topic started by: pal on February 01, 2015, 01:41:29 PM

Title: error after update , please help
Post by: pal on February 01, 2015, 01:41:29 PM
after update this error please help

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Title: Re: error after update , please help
Post by: abantecart on February 01, 2015, 05:38:06 PM
What is in the server log as instructed in the error? Check with your hosting for server error log location.
Title: Re: error after update , please help
Post by: pal on February 01, 2015, 06:01:39 PM
 database error:  AbanteCart core v.1.1.9 Error: Unknown column 'e.update_date' in 'field list'<br />Error No: 1054<br />SELECT DISTINCT
                    e.extension_id,
                      e.type,
                      e.key,
                      e.category,
                      e.priority,
                      e.version,
                      e.license_key,
                      e.date_installed,
                      e.update_date,
                      e.create_date,
                    s.store_id,
                    st.alias as store_name,
                    s.value as status
            FROM extensions e
            LEFT JOIN settings s ON ( TRIM(s.`group`) = TRIM(e.`key`) AND TRIM(s.`key`) = CONCAT(TRIM(e.`key`),'_status') )
            LEFT JOIN stores st ON st.store_id = s.store_id
            WHERE e.`type`  IN ('extensions', 'payment', 'shipping', 'template', 'language') in <b>/hermes/bosweb25a/b409/ipg.*****/core/database/mysql.php</b> on line <b>114</b>


  i send pm as well , please check and help me to solve this issue
Title: Re: error after update , please help
Post by: pal on February 02, 2015, 05:12:34 AM
Parse error: syntax error, unexpected '?' in /hermes/bosweb25a/b409/ipg.*******com/static_pages/index.php on line 52   now this error
Title: Re: error after update , please help
Post by: pal on February 02, 2015, 05:22:41 AM
 database error:  AbanteCart core v.1.1.9 Error: Unknown column 'e.update_date' in 'field list'<br />Error No: 1054<br />SELECT DISTINCT
                    e.extension_id,
                      e.type,
                      e.key,
                      e.category,
                      e.priority,
                      e.version,
                      e.license_key,
                      e.date_installed,
                      e.update_date,
                      e.create_date,
                    s.store_id,
                    st.alias as store_name,
                    s.value as status
            FROM extensions e
            LEFT JOIN settings s ON ( TRIM(s.`group`) = TRIM(e.`key`) AND TRIM(s.`key`) = CONCAT(TRIM(e.`key`),'_status') )
            LEFT JOIN stores st ON st.store_id = s.store_id
            WHERE e.`type`  IN ('extensions', 'payment', 'shipping', 'template', 'language') in <b>/hermes/bosweb25a/b409/ipg.*********com/core/database/mysql.php</b> on line <b>114</b>
Title: Re: error after update , please help
Post by: pal on February 02, 2015, 03:42:13 PM
my hosting provider restore and backup last update to fix the error , but still showing this error

Fatal error: Call to a member function output() on a non-object in /hermes/bosweb25a/b409/ipg.chooseandpaycom/index.php on line 101

they send me this message -

 I have restored the copy of files from backup server as on date 30th, January to new folder “newbackup” . Accessing the website at http://*********.com/newbackup/static_pages/index.php loaded with error. However, there was no error generated in CGI error logs. All the PHP variables are updated fine. So, the issue is with your application. I suggest you to either reinstall the application or contact your application vendor for further investigation.

Regarding upgrading the website, I suggest you to backup both website files and database and get back to us with confirmation so that we can upgrade the application from our end.
Title: Re: error after update , please help
Post by: pal on February 03, 2015, 03:21:06 AM
very disappointed , no help