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Title: There was a sale, but no sales record in backend or email notification.
Post by: Siri M. on February 28, 2015, 01:58:11 AM

Hi. I noticed in Paypal I had a sale, so after checking the site I see there is no sales record at all. Nor was an email sent to me about the sales. This has never happened before, so seems a bit strange. I haven't updated or changed anything lately. Last week had a few sales and everything was normal. So I went ahead and shipped the item using the Paypal information.

Any ideas about this?

Thanks

Title: Re: There was a sale, but no sales record in backend or email notification.
Post by: abantecart on February 28, 2015, 09:46:57 PM

Are you using standard paypal? This is possible if customer never returned back to your site after paypal payment. Order was not finalized on your abantecart side.

AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: Siri M. on February 28, 2015, 01:58:11 AM