AbanteCart Community
Shopping Cart Operations => Support => General Support => Topic started by: mahosasaki on July 24, 2015, 06:32:27 AM
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Yes, there are many topics about this problem but I found no solution. And no, it is not a hosting problem.
I get this error while trying to upload an image or anything similar:
""You don't have permission to access /index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.""
Any solution?
Also, another problem. The captcha from contact page won't load and customers cannot contact me.
Error Log: "2015-07-24 8:09:00 - load error: AbanteCart core v.1.2.2 Error: Could not load template form/captcha.tpl! in /home/prixdrqf/public_html/core/engine/view.php on line 303"
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what is upload settings do you have? see system->settings->system
Do you use some accelerators on yout host?
check permissions of file index.php. it must be NOT 777, set 644 for this file
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Hello.
Resource Library Upload Max File Size, kB: 16000
The permission for index.php was set to 644...same error.
No, I don't use any accelerators. Even if I install a fresh copy of Abantecart, I get the same error.
What about the captcha error? Thx
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can you check httpd error log in your hosting provider's CPanel? probably there more info about this error..
regarding captcha..
check is file storefront/view/default/template/form/captcha.tpl present
You can to download it here https://raw.githubusercontent.com/abantecart/abantecart-src/master/public_html/storefront/view/default/template/form/captcha.tpl
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This is all from error log:
2015-07-24 8:03:39 - load error: AbanteCart core v.1.2.2 Error: Could not load template form/captcha.tpl! in /home/prixdrqf/public_html/core/engine/view.php on line 303
2015-07-24 8:07:17 - load error: AbanteCart core v.1.2.2 Error: Could not load template form/captcha.tpl! in /home/prixdrqf/public_html/core/engine/view.php on line 303
2015-07-24 8:07:26 - load error: AbanteCart core v.1.2.2 Error: Could not load template form/captcha.tpl! in /home/prixdrqf/public_html/core/engine/view.php on line 303
2015-07-24 8:07:32 - load error: AbanteCart core v.1.2.2 Error: Could not load template form/captcha.tpl! in /home/prixdrqf/public_html/core/engine/view.php on line 303
2015-07-24 8:08:15 - load error: AbanteCart core v.1.2.2 Error: Could not load template form/captcha.tpl! in /home/prixdrqf/public_html/core/engine/view.php on line 303
2015-07-24 8:08:24 - load error: AbanteCart core v.1.2.2 Error: Could not load template form/captcha.tpl! in /home/prixdrqf/public_html/core/engine/view.php on line 303
2015-07-24 8:08:26 - load error: AbanteCart core v.1.2.2 Error: Could not load template form/captcha.tpl! in /home/prixdrqf/public_html/core/engine/view.php on line 303
2015-07-24 8:09:00 - load error: AbanteCart core v.1.2.2 Error: Could not load template form/captcha.tpl! in /home/prixdrqf/public_html/core/engine/view.php on line 303
2015-07-24 12:56:09 - warning: AbanteCart core v.1.2.2 filemtime(): stat failed for /home/prixdrqf/public_html/system/cache/layout/layout.pages.pagesproductproduct.productid.181.1437742141 in <b>/home/prixdrqf/public_html/core/lib/cache.php</b> on line <b>78</b>
2015-07-24 12:56:09 - warning: AbanteCart core v.1.2.2 filemtime(): stat failed for /home/prixdrqf/public_html/system/cache/layout/layout.pages.pagesproductproduct.productid.113.1437742232 in <b>/home/prixdrqf/public_html/core/lib/cache.php</b> on line <b>78</b>
Also, the captcha file is the same as the one you sent me. Thx