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Shopping Cart Operations => Support => Topic started by: twinnaz on January 11, 2016, 07:40:14 PM

Title: Installation:Database driver No MySQL option
Post by: twinnaz on January 11, 2016, 07:40:14 PM: Currently trying to install Abantecart but on Step 3 Configuration in database driver to only option I get is MySQLi resulting in a failed error message no connection to database

This is my error log

2016-01-11 15:25:11 - warning: AbanteCart core v.1.2 mysqli::mysqli(): (HY000/1045): Access denied for user ' 9db09c_evangel '@'10.10.28.205' (using password: YES) in H:\root\home\twinnaz-001\www\shop\core\database\amysqli.php on line 46
2016-01-11 15:25:54 - warning: AbanteCart core v.1.2 mysqli::mysqli(): (HY000/2002): No connection could be made because the target machine actively refused it.
in H:\root\home\twinnaz-001\www\shop\core\database\amysqli.php on line 46
2016-01-11 15:28:21 - warning: AbanteCart core v.1.2 mysqli::mysqli(): (HY000/1045): Access denied for user '9db09c_evangel '@'10.10.28.205' (using password: YES) in H:\root\home\twinnaz-001\www\shop\core\database\amysqli.php on line 46
2016-01-11 15:28:28 - warning: AbanteCart core v.1.2 mysqli::mysqli(): (HY000/1045): Access denied for user '9db09c_evangel '@'10.10.28.205' (using password: YES) in H:\root\home\twinnaz-001\www\shop\core\database\amysqli.php on line 46
2016-01-11 15:28:54 - warning: AbanteCart core v.1.2 mysqli::mysqli(): (HY000/2002): No connection could be made because the target machine actively refused it.
in H:\root\home\twinnaz-001\www\shop\core\database\amysqli.php on line 46
2016-01-11 15:30:22 - warning: AbanteCart core v.1.2 mysqli::mysqli(): (HY000/2002): No connection could be made because the target machine actively refused it.
in H:\root\home\twinnaz-001\www\shop\core\database\amysqli.php on line 46
2016-01-11 15:30:58 - warning: AbanteCart core v.1.2 mysqli::mysqli(): (HY000/1045): Access denied for user '9db09c_evangel '@'10.10.28.205' (using password: YES) in H:\root\home\twinnaz-001\www\shop\core\database\amysqli.php on line 46

Hosting from mywindowshosting.com

Database info

•Server type: MySQL
•Server version: 5.6.19-log - MySQL Community Server (GPL)
•Protocol version: 10
• Server charset: UTF-8 Unicode (utf8)

Webserver info

Microsoft-IIS/8.5
•Database client version: libmysql - mysqlnd 5.0.11-dev - 20120503 - $Id: bf9ad53b11c9a57efdb1057292d73b928b8c5c77 $
•PHP extension: mysqli Documentation
•PHP version: 5.5.13
Title: Re: Installation:Database driver No MySQL option
Post by: abolabo on January 12, 2016, 01:36:40 AM: You should to ask your hosting provider tech support about this errors.
Title: Re: Installation:Database driver No MySQL option
Post by: twinnaz on January 12, 2016, 09:44:23 AM: I have gotten it to install but now I cant login to admin. It just keeps looping with no error message
Title: Re: Installation:Database driver No MySQL option
Post by: abantecart on January 12, 2016, 11:03:12 AM: Are you using AbanteCart v.1.2 ?
I think this issue was resolved in some version between v.1.2 and 1.2.5
Title: Re: Installation:Database driver No MySQL option
Post by: twinnaz on January 12, 2016, 11:10:49 AM: Using v 1.2.5
Title: Re: Installation:Database driver No MySQL option
Post by: twinnaz on January 12, 2016, 12:14:24 PM: I got logged in with Firefox. Seems like there is a bug logging in with internet explorer and Microsoft edge. Re there any fixes available?
Title: Re: Installation:Database driver No MySQL option
Post by: Basara on January 13, 2016, 02:02:08 AM: Quote from: twinnaz on January 12, 2016, 12:14:24 PM
I got logged in with Firefox. Seems like there is a bug logging in with internet explorer and Microsoft edge. Re there any fixes available?

Hello. Could you please try to login to our AbanteCart demo 1.2.5 http://demo.abantecart.com/?s=demo_admin
login and password is demo/demo
I have been successfully logged in in my IE 11.
Do you have any not default plugins in your IE? What is your Antivirus soft?
Title: Re: Installation:Database driver No MySQL option
Post by: twinnaz on January 13, 2016, 10:27:24 AM: the demo is working fine but mines is still not. :-[
no plugins at all
Title: Re: Installation:Database driver No MySQL option
Post by: abolabo on January 13, 2016, 05:31:07 PM: try to check cookies
Title: Re: Installation:Database driver No MySQL option
Post by: twinnaz on January 13, 2016, 05:48:46 PM: cleared everything cache cookies etc
Title: Re: Installation:Database driver No MySQL option
Post by: Basara on January 14, 2016, 02:11:18 AM: Quote from: twinnaz on January 13, 2016, 10:27:24 AM
the demo is working fine but mines is still not. :-[
no plugins at all

Hi. This can be your Internet Explorer security settings or rare issue with some Internet Security software like Kaspersky, WebMoney Advisor or any soft parsing all urls
By the way what is your Windows version?
Title: Re: Installation:Database driver No MySQL option
Post by: twinnaz on January 14, 2016, 02:27:40 AM: Thanks for your suggestion. Im using Windows 10 but I highly doubt its the security setting I tried on 3 different pc plus 2 laptops. Only Internet explorer and Microsoft edge doesn't work but it seems like chrome and Firefox works. I was reading somewhere on here it might be a domain name issue for ex. www .domain.com vs domain. com im not sure
Title: Re: Installation:Database driver No MySQL option
Post by: Basara on January 14, 2016, 02:29:47 AM: Can you please create limited admin account (Admin > System > Users) and PM admin access to me?
I will try on my side.
Title: Re: Installation:Database driver No MySQL option
Post by: twinnaz on January 14, 2016, 03:18:35 AM: Sent
Title: Re: Installation:Database driver No MySQL option
Post by: abolabo on January 14, 2016, 06:36:07 AM: Is your server system time correct? I see that your cookie in IE have a new value everytime i visited login page.
also please check this https://support.microsoft.com/en-us/kb/175662
Title: Re: Installation:Database driver No MySQL option
Post by: abantecart on January 14, 2016, 07:34:35 AM: We have checked your system set up and couple things that cause troubles:

1. You are using IIS web server. AbanteCart reported to work under IIS before, but this is not supported by our team.

2. There can be issues with Edge browser as well.

3. This can be the reason as well:
https://support.microsoft.com/en-us/kb/175662

All comes down to one issue that session on your server is reset on every web request.
Because of that, login and other session related operations will not be possible

We will keep an eye on this and once Edge is moved from beta state, we can address this if it is still an issue.
Title: Re: Installation:Database driver No MySQL option
Post by: twinnaz on January 14, 2016, 08:55:26 AM: Alright thank you. I guess for now I will just use chrome. Now I have to tackle my other problem.