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Shopping Cart Operations => Support => Topic started by: twinnaz on January 13, 2016, 02:47:58 PM

Title: Smtp Mail not sending
Post by: twinnaz on January 13, 2016, 02:47:58 PM
Trying to configure the mail to notify when order arrives and also to notify customer sale confirmation but following the docs instructions  and the user forums im getting an error whenever i try to test sending a mail out or order. I contacted the hosting service
and they did all the test on my end and says that my smtp server is working correctly . Any help ????

Error log

2016-01-13 11:36:33 - Error: MAIL FROM not accepted from server!
2016-01-13 11:36:33 - Error: RCPT TO not accepted from server!
2016-01-13 11:36:33 - Error: DATA not accepted from server!
2016-01-13 11:36:33 - Error: DATA not accepted from server!
2016-01-13 11:36:33 - Error: QUIT not accepted from server!

Title: Re: Smtp Mail not sending
Post by: abolabo on January 13, 2016, 05:33:10 PM
probably you should use ssl port... 465 instead 25... and add ssl:// in your smtp host name
Title: Re: Smtp Mail not sending
Post by: twinnaz on January 13, 2016, 05:55:40 PM
I take it that you need ssl purchased on my hosting for this feature ?

I tried and go this error

2016-01-13 14:52:23 - warning: AbanteCart core v.1.2.5 fsockopen(): unable to connect to ssl://mail.everythingangel.ca:465 (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
) in <b>H:\root\home\twinnaz-001\www\shop\core\lib\mail.php</b> on line <b>234</b>
2016-01-13 14:52:23 - Error: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
(10060)
Title: Re: Smtp Mail not sending
Post by: abolabo on January 14, 2016, 05:24:14 PM
i guess you should to ask your hosting provider about access to mail ports from your host. They can to check with telnet utility in from host shell and give you more detailed answer.
Title: Re: Smtp Mail not sending
Post by: alvirtuoso on October 14, 2016, 05:14:02 PM
If your site is hosted on Amazon AWS, make sure you add "SMTP" in the Security Group setting of your instance.
My abantecart email setting is the default "Mail"
Title: Re: Smtp Mail not sending
Post by: david77 on November 04, 2016, 05:12:23 AM
hi,  my smtp works but the received mail does not come with a subject and senders email.. HELP!
Title: Re: Smtp Mail not sending
Post by: Basara on November 04, 2016, 05:51:10 AM
Quote from: david77 on November 04, 2016, 05:12:23 AM
hi,  my smtp works but the received mail does not come with a subject and senders email.. HELP!

Hello. Do you have mail related errors in the AbanteCart error log?