AbanteCart Community

Shopping Cart Operations => Support => Topic started by: popustda on March 22, 2016, 12:38:05 PM

Title: customer details down show when printing an order
Post by: popustda on March 22, 2016, 12:38:05 PM

Hello guys,
Does anyone know how to solve my problem with customers details (name, adress, postal,city and country) not showing (i see tel number and an email) when i want to print an order.
if i go to order details then i see all information and also an email which my customers receives also shows everything. Only when i want to print it it doesnt show
any help is appreaciated

Title: Re: customer details down show when printing an order
Post by: Basara on March 23, 2016, 03:00:38 AM

Hello.
What is your AbanteCart version?
Do you have any errors in the AbanteCart error log?
Did you see this issue in other languages?

Title: Re: customer details down show when printing an order
Post by: popustda on March 23, 2016, 11:58:02 AM

my problem is solved. This was caused by 3rd party app which i guess is not compatible with newest abantecart.
I had to uninstall it and now its working.

Thanks for your help

Title: Re: customer details down show when printing an order
Post by: llegrand on March 23, 2016, 04:24:14 PM

remember -  always check that your extensions (apps)  and your Abantecart version are compatible :)