AbanteCart Community

Shopping Cart Operations => Support => Topic started by: panthersam on April 26, 2016, 06:27:18 AM

Title: Error: Incorrect login or password provided.
Post by: panthersam on April 26, 2016, 06:27:18 AM

Hi Abantecart,
I manually upgrade my site from 1.2.2 to 1.2.6 using xml export method and also move the config.php file from old to new abantecart but during login Error: Incorrect login or password provided message will be come.Even if i newly register and login then also Error: Incorrect login or password provided. will come.

What is the solution for it?

Title: Re: Error: Incorrect login or password provided.
Post by: Basara on April 26, 2016, 08:48:14 AM

Hello.

Why you move config file? All passwords hashed with SALT key so I think that's why you cannot login
See manual how to upgrade
auto http://docs.abantecart.com/pages/upgrade/auto.html
Upgrade manually http://docs.abantecart.com/pages/upgrade/manual.html
move site to another hosting http://docs.abantecart.com/pages/tips/change_domain.html

Title: Re: Error: Incorrect login or password provided.
Post by: panthersam on April 26, 2016, 03:04:14 PM

Hello,
I have a backup of this config.php file of previous.so what should i next do.How can i.

Title: Re: Error: Incorrect login or password provided.
Post by: Basara on April 27, 2016, 01:20:09 AM

If you want to migrate your products from old cart to new just export them from your current installation to new cart installation. That's all See http://docs.abantecart.com/pages/tools/export.html

Another way is upgrade your cart from 1.2.2 to 1.2.3  up to 1.2.6 see help links in my previous post