AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: alfake on May 02, 2016, 10:29:52 PM

Title: Missing customor info on order invoice after upgrading to 1.2.6
Post by: alfake on May 02, 2016, 10:29:52 PM

For some reason, the customer info is not being populated on order invoices.  Even the old invoices before the upgrade are missing the customer info.  The format is displaying as:
{firstname} {lastname}
{company}
{address_1}
{address_2}
{city}, {zone} {postcode}
{country}

I removed the {company} field from the USA Address format under System->Localization->Countries but it is still showing.

Title: Re: Missing customer info on order invoice after upgrading to 1.2.6
Post by: Basara on May 04, 2016, 06:47:52 AM

Hello.

Do you have any errors in the AbanteCart error log after upgrade? Possibly not all files were upgraded.

For the format change it should affect only new invoices

Title: Re: Missing customor info on order invoice after upgrading to 1.2.6
Post by: alfake on May 04, 2016, 10:34:35 AM

Nothing in the error log.

Title: Re: Missing customor info on order invoice after upgrading to 1.2.6
Post by: alfake on May 04, 2016, 05:25:16 PM

It was the Mandatory Telephone Option that caused the problem.

Title: Re: Missing customor info on order invoice after upgrading to 1.2.6
Post by: llegrand on May 04, 2016, 07:51:36 PM

Was the issue solved by installing the extension version that was compatible for your Abantecart 1.2.6?