Dear,
I have a shop with you. But when people buy something I get the money but not within what should I do about it because I can not help my clients give their thing please help me Greetings Gijs
Hello.
Could you please give some more details about your problem?
If you want to communicate with your customers you may try to add some livechat to your website.
If you want to send emails to customers with Incomplete orders you can try this tool http://marketplace.abantecart.com/abandoned-orders-view or send manually via AbanteCart admin http://docs.abantecart.com/pages/customers/send_mails.html