I'm getting an error message when trying to check out in a language other than English. Today, I placed a test order in Spanish and got this error message: "A valid amount is required." (See attached screenshot.) A customer in Quebec reported the same problem the other day when she tried to check out in French.
I spoke with Authorize.net and they said this error is not coming from them. In fact, they have no record of the order attempts.
What's causing this issue and how can I get it resolved?
PS: The translated portion of my website is hosted by a third party service provider, not by my hosting company.
Quote from: Ollie on September 27, 2016, 07:51:58 PM
PS: The translated portion of my website is hosted by a third party service provider, not by my hosting company.
Compare html form in both languages maybe something translated by third party broke form or form values
Quote from: Basara on September 28, 2016, 03:37:30 AM
Compare html form in both languages maybe something translated by third party broke form or form values
Hi, Basara. I compared the html and didn't find any difference between both forms except that the one in Spanish added an
action="" attribute. The action value is blank in Spanish and it doesn't show at all in English. Might this be the cause of the problem? I checked online but couldn't find an answer to my question.
According to the translation service provider, the problem is caused for not having cookies set up in the domain name. I posted a new question in this thread: http://forum.abantecart.com/index.php/topic,5156.0.html