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Shopping Cart Operations => Support => General Support => Topic started by: SUPERMAN on October 13, 2016, 02:57:56 PM

Title: api1.shoptimally.com being accessed
Post by: SUPERMAN on October 13, 2016, 02:57:56 PM

Hi,
Why is api1.shoptimally.com being accessed by my shop. It is not showing in extensions and i did not sign up to use it. System on a go slow???
Any ideas!

Title: Re: api1.shoptimally.com being accessed
Post by: llegrand on October 13, 2016, 04:07:24 PM

I believe it has to do with NeoWize, the new extension in 1.2.8   Neowize was formally known as Shoptimally
Hopefully,  the NeoWize folks can respond here to let us all know.

Title: Re: api1.shoptimally.com being accessed
Post by: SUPERMAN on October 14, 2016, 06:24:28 AM

Hi,
Thanks
! That is good to know.

Title: Re: api1.shoptimally.com being accessed
Post by: SUPERMAN on October 14, 2016, 06:28:44 AM

WOW!
Switched off Neowise and my Shop is actually RAPID!!
Thanks Again!

Me Thinks if Neowise was on my server it would work faster for me???

Title: Re: api1.shoptimally.com being accessed
Post by: digitalt on October 14, 2016, 10:45:08 AM

Just tried you trick and my site is loading a ton faster. 

Good tip 8)

Title: Re: api1.shoptimally.com being accessed
Post by: neowize on October 14, 2016, 01:25:28 PM

Hello,

This is Yoav from the NeoWize team.

I am very sorry for the issue you were experiencing.

Can you tell me more about what is being slowed?

The JS that run on your site is saving statistics (very similar to google analytics), did you feel like the site load slower (meaning for example images took a lot of time to load), or just the status bar didn't state the site finish loading?

I will be happy to understand more about what is slow and make sure to fix it if needed.

Thank you very much and sorry for the issue.

Title: Re: api1.shoptimally.com being accessed
Post by: SUPERMAN on October 15, 2016, 08:50:06 AM

Hi,
The delay is in my browser waiting for your site to respond!  That is outside my control.
If you can guarantee ultra fast access to your site then i can switch neowise back on!
Neowise came "switched on" when i upgraded my cart.
I do not like my cart referencing or being referenced by a site that i know nothing about!
I work in a competitive environment and consider my client actions as proprietary information!

Title: Re: api1.shoptimally.com being accessed
Post by: neowize on October 15, 2016, 09:27:16 AM

Hey,
Thank you very much for your reply.

I am not sure I fully understand the delay, did it delay the content on your site (images or items load), or it only stated in the browser that it didn't finish loading?

We want to promise ultra fast speed but I need to make sure I fully understand the delay first.

It will help me a lot if you can explain me more what parts of the site got delayed because of us.

Thank you.