AbanteCart Community
Shopping Cart Operations => Support => General Support => Topic started by: VE3SLO on November 10, 2016, 04:03:55 PM
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I have been through the doc's and read what few posts I could find regarding this issue I am having.
I cannot get Abantecart to send any alert emails.
Tried lots of different options, even SMTP.
Contact us form emails do not get sent, nothing in the logs
Owner does not receive 'New Customer' alerts
Owner does not receive order alerts.
Sending email from the admin "Sales > Send mail" to a customer or any number of customers works fine.
Registering a new account, following up with the activation link and login into the new account works. Owner does not receive an alert.
Making a purchase : Customer receives email invoice notification, Owner does not receive an alert.
Changing status of an order and manually selecting to notify customer does work.
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Making a purchase : Customer receives email invoice notification, Owner does not receive an alert.
Hello. You need to add owner email to Alert Mail in System > Settings > Mail
http://docs.abantecart.com/pages/settings/mail.html
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I have that already turned on.
I have tried adding parameters, I do want another address to receive alerts, I have tried many combinations of settings in the 'System > Settings > Mail' page.
Seems there's some disconnect with the alert system emails since everything else to do with sending emails is working ok.
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Hello.
What is your AbanteCart version? Just after new order placed do you have any mail related warnings in the AbanteCart error log?
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AbanteCart Version 1.2.8
No log errors are generated on a new order placement.