AbanteCart Community

Shopping Cart Operations => Support => Topic started by: triviumco on February 14, 2017, 08:49:35 AM

Title: Cannot delete items from cart, items also not displaying in header
Post by: triviumco on February 14, 2017, 08:49:35 AM: Hi all,

I need some serious help with Abantecart, once i have added items to the cart, then click view cart, it shows the items in the list, when i click the delete button the page refreshes but the items stay there. Also the total and shipping at the bottom seems to be blank once i have tried to remove it. Here are the logs: (there are plenty like this)

2017-02-14 13:37:17 - warning: AbanteCart core v.1.2.9 unlink(/home/triviwft/public_html/system/cache/extensions/4410b3e91042a797061ef47599f5c5a5.php): Permission denied in /home/triviwft/public_html/core/cache/file.php on line 134

2017-02-14 13:37:18 - warning: AbanteCart core v.1.2.9 unlink(/home/triviwft/public_html/system/cache/extensions/9a48314d872073fded582c4d7c88f552.php): Permission denied in /home/triviwft/public_html/core/cache/file.php on line 301

2017-02-14 13:37:18 - warning: AbanteCart core v.1.2.9 fopen(/home/triviwft/public_html/system/cache/extensions/9a48314d872073fded582c4d7c88f552.php): failed to open stream: Permission denied in /home/triviwft/public_html/core/cache/file.php on line 235

What should I do? I did use a theme when I started the design, could it be that? I am using Abantecart 1.2.9

Thanks,

Matt
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: Basara on February 15, 2017, 01:23:57 AM: Hello

Your cache directory is not writable. set 777 permission to public_html/system/cache/ folder and all subfolders
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: triviumco on February 21, 2017, 01:30:34 AM: Thanks for the reply, once i try change the permission, i get this:

Could not change perms on /public_html/system/cache/extensions/26dcb39dbdbf42733d603360869e8b5e.php: Permission denied

Almost on every extension. Any ideas?
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: Basara on February 21, 2017, 01:32:21 AM: Hi.
You need to add read/write permission to all folders, subfolders, files in the cache directory! Also try to clear AbanteCart cache in admin

Please read docs http://docs.abantecart.com/pages/tips/troubleshooting.html#permissionscache
and check video [ Invalid YouTube link ]
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: triviumco on February 21, 2017, 03:21:54 AM: Hello and thanks for your reply. This is what i did, i am using WinSCP, right lick on the cache folder, properties, then set 777 on all files and folder within, it gives me this error:

Could not change perms on /public_html/system/cache/extensions/26dcb39dbdbf42733d603360869e8b5e.php: Operation not permitted

Funny thing is, when i add items to cart, and click delete to remote the item, it stays there. The top cart indication says R00.0 amounts although it says an amount with currencies if i view cart.

How do i debug this?

See more logs below.

2017-02-21 8:10:53 - warning: AbanteCart core v.1.2.8 unlink(/home/triviwft/public_html/system/cache/settings/2cac061af1567311831279a105874cb4.php): Permission denied in /home/triviwft/public_html/core/cache/file.php on line 134
2017-02-21 8:10:53 - warning: AbanteCart core v.1.2.8 unlink(/home/triviwft/public_html/system/cache/extensions/4410b3e91042a797061ef47599f5c5a5.php): Permission denied in /home/triviwft/public_html/core/cache/file.php on line 301
2017-02-21 8:10:53 - warning: AbanteCart core v.1.2.8 fopen(/home/triviwft/public_html/system/cache/extensions/4410b3e91042a797061ef47599f5c5a5.php): failed to open stream: Permission denied in /home/triviwft/public_html/core/cache/file.php on line 235
2017-02-21 8:10:53 - warning: AbanteCart core v.1.2.8 flock() expects parameter 1 to be resource, boolean given in /home/triviwft/public_html/core/cache/file.php on line 252
2017-02-21 8:10:53 - warning: AbanteCart core v.1.2.8 fopen(/home/triviwft/public_html/system/cache/extensions/4410b3e91042a797061ef47599f5c5a5.php): failed to open stream: Permission denied in /home/triviwft/public_html/core/cache/file.php on line 235
2017-02-21 8:10:53 - warning: AbanteCart core v.1.2.8 flock() expects parameter 1 to be resource, boolean given in /home/triviwft/public_html/core/cache/file.php on line 252
2017-02-21 8:10:53 - warning: AbanteCart core v.1.2.8 fopen(/home/triviwft/public_html/system/cache/extensions/4410b3e91042a797061ef47599f5c5a5.php): failed to open stream: Permission denied in /home/triviwft/public_html/core/cache/file.php on line 121
2017-02-21 8:10:53 - warning: AbanteCart core v.1.2.8 unlink(/home/triviwft/public_html/system/cache/extensions/4410b3e91042a797061ef47599f5c5a5.php): Permission denied in /home/triviwft/public_html/core/cache/file.php on line 134
2017-02-21 8:10:54 - warning: AbanteCart core v.1.2.8 unlink(/home/triviwft/public_html/system/cache/settings/a37b094eb4f7974e70a98abf40fe374e.php): Permission denied in /home/triviwft/public_html/core/cache/file.php on line 301

Thanks!
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: Basara on February 21, 2017, 03:24:16 AM: Hi.
Ask you hosting provider to allow you change permissions a ask them to change for you
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: triviumco on February 21, 2017, 03:37:10 AM: Managed to change permissions, now when i add items to the cart is shows shopping cart is empty, when i look in my checkout it displays what i have added into the cart. Any ideas how to debug this? Something weird going on.
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: abolabo on February 21, 2017, 06:21:23 AM: Try to enable system check in settings (System->settings->system) and look into log for warnings.
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: Basara on February 21, 2017, 06:24:02 AM: Check video about System Check (bottom of page) http://docs.abantecart.com/pages/settings/system.html
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: triviumco on February 23, 2017, 06:27:21 AM: Hmmm thanks guys, let me see what i can find, will post if i cannot come right.
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: triviumco on February 24, 2017, 01:47:15 AM: Hi all,

So i fixed the permissions issues, no error messages now. I still cannot delete items out of the cart or update the quantities, the page just refreshes with no effect. I am not sure where to go from here? I would hate to start from scratch :/
Title: Re: Cannot delete items from cart, items also not displaying in header
Post by: Basara on February 24, 2017, 02:48:58 AM: Clear AbanteCart and browser cache before checking problem