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AbanteCart Community

Shopping Cart Operations => Support => Topic started by: raanilak on February 16, 2017, 03:41:24 AM

Title: Media Manager not working in AbanteCart 1.2.9
Post by: raanilak on February 16, 2017, 03:41:24 AM
After upgrading to AbanteCart 1.2.9 my Media Manager is not working for RaaniLakshmiBai.com. I have disabled all extensions.

Clicking on Images/PDFs takes me to RaaniLakshmiBai.com/# (my own website).

What do I do now?
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: Basara on February 16, 2017, 04:50:19 AM
Hello

First check errors in the AbanteCart error log.  Possibly something is not updated but for me it looks like well know server misconfig with mod_security http://docs.abantecart.com/pages/tips/troubleshooting.html#mod_security
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: raanilak on February 16, 2017, 07:20:02 AM
I don't know what to look for in the error log
Can you please guide me Basara?
I also don't understand what you mean when you say "well know server misconfig with mod_security"

From the link you gave, I added this to my htaccess file, but it didn't solve my problem

SecFilterInheritance Off

Can you please help me? Thanks in advance!

P.S.: I upgraded to 1.2.8 then immediately to 1.2.9 from 1.2.7.

Here is my error log attached.
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: raanilak on February 16, 2017, 07:21:28 AM
log1
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: raanilak on February 16, 2017, 07:22:04 AM
log2
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: raanilak on February 16, 2017, 07:22:55 AM
log3
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: raanilak on February 16, 2017, 07:28:02 AM
log4 & log5
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: Basara on February 17, 2017, 12:52:29 AM
Looks like some files not upgraded
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: raanilak on February 17, 2017, 05:47:35 AM
Which ones? What to do now?
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: Basara on February 17, 2017, 06:13:07 AM
Quote from: raanilak on February 17, 2017, 05:47:35 AM
Which ones?
Look at your logs

Quote from: raanilak on February 17, 2017, 05:47:35 AM
Which ones? What to do now?
Restore backup or try to load latest files from source https://github.com/abantecart/abantecart-src/
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: raanilak on April 23, 2017, 05:44:27 AM
Any solution to this problem yet????
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: raanilak on October 09, 2017, 02:30:55 PM
This issue still bugs me. No solution yet?

What if the Resource Library or Media Manager is NOT WORKING at all. Shows nothing when clicked on Images/PDFs/Videos under product, no way to upload new; instead takes me to my websites basic url followed by # like RaaniLakshmiBai.com/#



Basically full Resource Library / Media Manager is missing in my new update of AbanteCart 1.2.9

What to do?

Should I upgrade to yet another new version of 1.2.11?????????
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: Basara on October 10, 2017, 01:22:10 AM
Hello.

Once again your log full of errors like 11:48:26 - App Error: AbanteCart core v.1.2.9 Error: Unable to identify file path to template responses/common/resource_library_scripts.tpl!

Compare yout files with source for appropriate version. Some files are not upgraded or missing
Title: Re: Media Manager not working in AbanteCart 1.2.9
Post by: abantecart on October 10, 2017, 01:54:17 PM
I would suggest to reinstall AbanteCart of your version.
Before you do this, save your database (mysqldump or other mysql tools in phpmyadmin)
Also, backup your configuration file in system/config.php

After you reinstall, load database back and take encryption key from your old  system/config.php
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