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Shopping Cart Operations => Support => Topic started by: faustomx on March 20, 2017, 10:08:27 PM

Title: I can not upload the image and it leaves the message that the page does exist
Post by: faustomx on March 20, 2017, 10:08:27 PM: When creating a new product does not allow me to upload an image to the product and gives me an error when applying to access the area to upload an image and says that the page does not exist appearing a pink page.
Also when editing an existing product and trying to view or upload an image is presented the fault
My site is a long-running version 1.21
I have been reading and documenting but I do not find the possible flaw.
Has anyone known this type of fault or had any experience? :-\

regards
Title: Re: I can not upload the image and it leaves the message that the page does exist
Post by: Basara on March 21, 2017, 02:44:46 AM: Hello.

Please enable System Check in setting it will report you after some time if some folders have wrong permissions. Also check server and AbanteCart error logs
Title: Re: I can not upload the image and it leaves the message that the page does exist
Post by: faustomx on April 10, 2017, 02:45:01 PM: Thank you,

Checked the logs and permissions, I did not actually find traces of any changed details.
Here I write the different logs that I find:

In log errors
DEPRECATED: AbanteCart core v.1.2.1 mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/segurida/public_html/core/database/mysql.php on line 46

In warning of abantecart GUI admin

Compatibility warning for v1.2.1

Estado del mensaje: advertencia

Fecha: 10/04/2017 02:20:02 PM

Número de repeticiones: 6

To be compatible with v1.2.1 add below line to configuration file:
/home/segurida/public_html/system/config.php
define('ENCRYPTION_KEY', '12345');

I have already put this line in config.php

Is there a list of permissions for the abantecart folders?
I can not solve the problem ... it seems to be something related to permissions ... maybe updates from the hosting provider ....?
Title: Re: I can not upload the image and it leaves the message that the page does exist
Post by: Sam_78 on April 10, 2017, 03:51:23 PM: I am not sure if this will help but try this
in your system -> config.php
define('DB_DRIVER', 'mysql');

change it to
define('DB_DRIVER', 'amysqli');
Title: Re: I can not upload the image and it leaves the message that the page does exist
Post by: Basara on April 11, 2017, 02:02:19 AM: Quote from: faustomx on March 20, 2017, 10:08:27 PM
When creating a new product does not allow me to upload an image to the product and gives me an error when applying to access the area to upload an image and says that the page does not exist appearing a pink page.
Also when editing an existing product and trying to view or upload an image is presented the fault
My site is a long-running version 1.21
I have been reading and documenting but I do not find the possible flaw.
Has anyone known this type of fault or had any experience? :-\

regards

Can be various issues here but if it work before something changed on your server:
1. check if you have enough space for saving images
2. Just after upload fails check Server error log (see in your hosting cPanel)
3. Make sure on your server mod_secure did not block you http://docs.abantecart.com/pages/tips/troubleshooting.html#mod_security
4. If nothing help contact hosting support
Title: Re: I can not upload the image and it leaves the message that the page does exist
Post by: faustomx on April 14, 2017, 11:26:25 PM: I find these errors in the file /system/error.txt

2017-04-14 19:17:49 - warning: AbanteCart core v.1.2.1 filemtime(): stat failed for /home/segurida/public_html/system/cache/product/product.all_info.1f84144447a9154760c1d6b486f0e915.1.2_0.1492197461 in /home/segurida/public_html/core/lib/cache.php on line 57

2017-04-14 19:17:49 - warning: AbanteCart core v.1.2.1 filemtime(): stat failed for /home/segurida/public_html/system/cache/category/category.list.67.0.2_0.1492197262 in /home/segurida/public_html/core/lib/cache.php on line 57

2017-04-14 19:17:49 - warning: AbanteCart core v.1.2.1 filemtime(): stat failed for /home/segurida/public_html/system/cache/category/category.list.101.0.2_0.1492197213 in /home/segurida/public_html/core/lib/cache.php on line 57

I have a reseller hosting account is not a space problem.
regards
Title: Re: I can not upload the image and it leaves the message that the page does exist
Post by: faustomx on April 15, 2017, 12:37:51 AM: OK BASARA,
I have fixed the problem in his guide. Specifically the problem to fix by deactivating the ModSecurity in CPanel of my hosting.
I must talk to my hosting to configure the modsecurity module well.

Thanks for the support!
Title: Re: I can not upload the image and it leaves the message that the page does exist
Post by: Basara on April 20, 2017, 03:55:15 AM: thank you for reply