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Shopping Cart Operations => Support => General Support => Topic started by: innomu on June 10, 2017, 03:31:29 AM

Title: Unable to connect to database during installation
Post by: innomu on June 10, 2017, 03:31:29 AM

hello Friends.

please help.

I'm installing abantecart on godaddy server. During installation, on step 3 of configuration, I put database connection details. I have checked them and re-checked more than 10 times. they are corrects. But I'm seeing the error message "Error: Could not make a database connection to database ihahatech using leo123@localhost" .

Can please anyone try to help me fix this?

Innocent

Title: Re: Unable to connect to database during installation
Post by: eCommerce Core on June 11, 2017, 07:37:21 AM

Message is indicating that connection to database cannot be established.

This can be few reasons. Database is not running, credential are incorrect or entered incorrectly. You can be connecting to remote host database that does not allow external connection.

You say that you checked 10 times. How did you check? Make sure then you type or copy paste there is no spaces.