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Shopping Cart Operations => Support => General Support => Topic started by: Sam_78 on July 05, 2017, 04:02:38 PM

Title: not able to use "quick view" for products
Post by: Sam_78 on July 05, 2017, 04:02:38 PM
Hi I just updated to 1.2.10 its working fine I haven't noticed any major issue so far except I can't open quick view on products(via admin pannel)  it does make a call
/index.php?rt=r/common/viewport/modal&viewport_rt=catalog/product/update&product_id=2&s=admin&token=3C4gWWOrUR6FSOjWz1lafoJmfIBJTJDQ
response is 200 and bootstrap modal loads which darkens my screen but nothing comes up.. I have to reload page or press back button.. I am using general view to edit and it works fine

Quick view of category is also not working
Title: Re: not able to use "quick view" for products
Post by: abolabo on July 05, 2017, 04:07:40 PM
you can try to open developer tools console by F12 key and try to replicate issue. Please post error text here is it presents
Title: Re: not able to use "quick view" for products
Post by: Sam_78 on July 05, 2017, 04:24:59 PM
I did open developer tool and there is no error..

I am having this issue only with quick view modal rest is working fine.. no error in error.txt file and no error is console..
In network tab of dev tools I dont get any response.
as soon as I click somewhere else on screen page reloads again.
Title: Re: not able to use "quick view" for products
Post by: abolabo on July 05, 2017, 04:27:18 PM
what about different browser?
Title: Re: not able to use "quick view" for products
Post by: Sam_78 on July 05, 2017, 04:29:44 PM
Tried chrome, firefox and edge .. same issue
Title: Re: not able to use "quick view" for products
Post by: abolabo on July 05, 2017, 04:33:22 PM
can you send credentials to your admin via PM?
Title: Re: not able to use "quick view" for products
Post by: Sam_78 on July 05, 2017, 04:35:55 PM
I am working locally as of now.. Wanted to be sure upgrade works fine then I will update on my site.. Can you suggest me some ways to debug this issue.. because bootstrap modal is not loading in admin panel.. I haven't made any changes in admin panel(admin side code)
Title: Re: not able to use "quick view" for products
Post by: abolabo on July 05, 2017, 04:38:57 PM
hmm... no more ideas. it's a javascript issue. no errors in console confuses me
Title: Re: not able to use "quick view" for products
Post by: Sam_78 on July 05, 2017, 04:41:12 PM
alright let me figure it out.. will let you know what was the issue .. Thanks
Title: Re: not able to use "quick view" for products
Post by: Sam_78 on July 06, 2017, 04:46:00 PM
hmm... no more ideas. it's a javascript issue. no errors in console confuses me


Hi I am getting this error in error.txt

2017-07-07 12:02:14 - App Error:  AbanteCart core v.1.2.10 Error: Unable to identify file path to template responses/viewport/modal/catalog/product_form.tpl! Check blocks in the layout or enable debug mode to get more details. 10002 in \core\engine\view.php on line 317

URL I am hitting is : /index.php?rt=r/common/viewport/modal&viewport_rt=catalog/product/update&product_id=1&s=admin&token=hMHmEthR3TMYSAfy0UJyUSkbucCkJHaK
Title: Re: not able to use "quick view" for products
Post by: Sam_78 on July 06, 2017, 05:08:09 PM
Solved it.. file was missing. got it  https://github.com/abantecart/abantecart-src/tree/master/public_html/admin/view/default/template/responses/viewport/modal/catalog