AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: hani on April 09, 2018, 08:57:33 AM

Title: Email alerts not working
Post by: hani on April 09, 2018, 08:57:33 AM

Hi

i have a problem after the upgrade of abantecart 1.2.12

after the upgrade no additional email alerts are sent and also on order creation no email are sent.

Can anyone please help?? i searched the forum if anybody has this problem but did not find anything.

Title: Re: Email alerts not working
Post by: Basara on April 10, 2018, 03:30:58 AM

Hello.
Do you have any mail related errors in the server and AbanteCart logs?
I notice also sometimes after upgrade mod_security block a lot of features

Title: Re: Email alerts not working
Post by: hani on April 10, 2018, 05:07:22 AM

Hello

Thanks for your reply.

there isn't any mail errors in abantecart logs and no mail errors in error logs on the server.

i also noticed that when an order is placed i don't receive an email notification

Hani

Title: Re: Email alerts not working
Post by: Basara on April 10, 2018, 05:09:08 AM

What mail method you are using, MAIL or SMTP?

Title: Re: Email alerts not working
Post by: hani on April 10, 2018, 05:37:22 AM

I am using Mail but trying to configure SMTP