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Shopping Cart Operations => Support => General Support => Topic started by: SPOS50 on April 12, 2018, 03:37:07 PM

Title: Adding Video to Products
Post by: SPOS50 on April 12, 2018, 03:37:07 PM
I have access to a lot of videos from a supplier and I would like to add them to the product pages and I have not been able to do it yet. Here is where I am at:

The videos are .mov files (i don't know if that is supported)
I have added a video block on the product page
I clicked add media then clicked the video tab at the top of the media portal
When I go to add the video via uploading from my computer it just says loading then eventually stops with nothing being added and no error code. Any help would be greatly appreciated.
Title: Re: Adding Video to Products
Post by: SPOS50 on April 12, 2018, 04:56:03 PM
I'm not having any trouble with the photo's so it has to be something with how I am configuring the video but still no error message. Frustrating, I will just wait for some help.
Title: Re: Adding Video to Products
Post by: Basara on April 13, 2018, 01:52:37 AM
Hi.
You need to check your error log. Most likely file is too large for your php settings
Title: Re: Adding Video to Products
Post by: SPOS50 on April 13, 2018, 07:03:22 AM
Hi thank you I only have one thing that is repeating every 30 seconds in my error log that over and over and it may not have anything to do with this.


2018-04-13 10:53:24 - App Warning: AbanteCart core v.1.2.10 ADispatch: construct FAILED. Missing or incorrect controller route path. Possibly, layout block is enabled for disabled or missing extension! Execution stack: - /home/survunoo9io/public_html/core/engine/dispatcher.php(76): genExecTrace('full')
- /home/survunoo9io/public_html/core/engine/dispatcher.php(289): ADispatcher->__construct('', Array)
- /home/survunoo9io/public_html/core/engine/dispatcher.php(290): ADispatcher->dispatch(Object(ControllerCommonPage))
- /home/survunoo9io/public_html/core/engine/page.php(98): ADispatcher->dispatch()
- /home/survunoo9io/public_html/core/engine/router.php(155): APage->build('common/page')
- /home/survunoo9io/public_html/core/engine/router.php(75): ARouter->_route()
- /home/survunoo9io/public_html/index.php(97): ARouter->processRoute('index/home') in /home/survunoo9io/public_html/core/engine/dispatcher.php on line 77
Title: Re: Adding Video to Products
Post by: Basara on April 13, 2018, 07:28:46 AM
Try to upload small .mov file first.
Title: Re: Adding Video to Products
Post by: SPOS50 on April 13, 2018, 10:12:46 AM
Cool so I was able to add a 2mb 2 second video but not a 30 mb or 60mb video. So like you said it seems I have a restriction in my php, how do I allow for larger uploads?
Title: Re: Adding Video to Products
Post by: Basara on April 16, 2018, 01:57:30 AM
Hello.
One setting is inside AbanteCart Admin > System settings but most important limitation is on your server. Contact your hosting support
Title: Re: Adding Video to Products
Post by: SPOS50 on April 18, 2018, 08:36:35 PM
All set I was able to add to videos but uploading to youtube and creating an html block. Thanks