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Shopping Cart Operations => Support => Topic started by: DeanPrice on March 24, 2019, 11:16:20 PM

Title: SMTP errors with new update
Post by: DeanPrice on March 24, 2019, 11:16:20 PM
Hi,
Updated to new version and now my smtp servers are refusing connection so no notification mails.
All configured correctly.
Any ideas
Cheers
Dean
Title: Re: SMTP errors with new update
Post by: Basara on March 25, 2019, 01:19:55 AM
Hello.

After upgrade mod_security may start to block core features https://abantecart.atlassian.net/wiki/spaces/AD/pages/3604484/Mod+security+403+406+error
Also post error you have in server or AbanteCart log (not all errors please.)
Title: Re: SMTP errors with new update
Post by: DeanPrice on March 25, 2019, 03:42:09 AM
2019-03-25 3:29:52 - warning: AbanteCart core v.1.2.14 fsockopen(): unable to connect to ssl://smtp.zoho.com:465 (Connection refused) in <b>/home/safetysnap/public_html/Store/core/lib/mail.php</b> on line <b>283</b>
2019-03-25 3:29:52 - Error: Connection refused (111)
2019-03-25 3:29:53 - Error: Connection refused (111)
Title: Re: SMTP errors with new update
Post by: DeanPrice on March 25, 2019, 03:47:06 AM
bump
Title: Re: SMTP errors with new update
Post by: Basara on March 26, 2019, 01:58:50 AM
Quote from: DeanPrice on March 25, 2019, 03:42:09 AM
2019-03-25 3:29:52 - warning: AbanteCart core v.1.2.14 fsockopen(): unable to connect to ssl://smtp.zoho.com:465 (Connection refused) in <b>/home/safetysnap/public_html/Store/core/lib/mail.php</b> on line <b>283</b>
2019-03-25 3:29:52 - Error: Connection refused (111)
2019-03-25 3:29:53 - Error: Connection refused (111)

Hello.
It is looks like your server cant connect SMTP server. Try to ask help hosting support with that error
Title: Re: SMTP errors with new update
Post by: DeanPrice on March 27, 2019, 09:45:10 PM
Checked with both email and web host and both have have run tests showing that the problem is not with them but rather with this application.
Do you have any  idea what this could be? thank you
Title: Re: SMTP errors with new update
Post by: abolabo on March 28, 2019, 06:09:53 AM
Quote from: DeanPrice on March 25, 2019, 03:42:09 AM
fsockopen(): unable to connect to ....
No variants here. Please check availability of connect with telnet command in shell mode (see ssh access in your CPanel).

telnet smtp.zoho.com 465

You host cannot to connect. Please ask hosting provider support about it again. I thnk they lies.