AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: hani on April 22, 2019, 03:41:27 AM

Title: product images loading
Post by: hani on April 22, 2019, 03:41:27 AM

Hi

I have installed the latest version of abantecart, version 1.2.14 and have noticed recently that if a product has more than one image ONLY one image loads and even when the customer clicks on the product options to change / choose color the image the product with the chosen color does not load.

Previously everything was working correctly

Help is appreciated

Title: Re: product images loading
Post by: Basara on April 22, 2019, 05:05:38 AM

Hello.
Can you please share the link to your site?

Title: Re: product images loading
Post by: hani on April 22, 2019, 05:23:09 AM

here is a link for a product with different options
https://www.bethlehemcasting.com/catholic-keychains/orthodox-cross-key-chain

also another example https://www.bethlehemcasting.com/christian-key-chains/cross-keychain

Only one image loads and also try to choose the option "Finish type and enamel colours"

Title: Re: product images loading
Post by: Basara on April 22, 2019, 06:34:45 AM

Hi.
You can try to replace product page core files
https://github.com/abantecart/abantecart-src/blob/1.2.15/public_html/storefront/controller/pages/product/product.php
https://github.com/abantecart/abantecart-src/blob/1.2.15/public_html/storefront/view/default/template/pages/product/product.tpl
https://github.com/abantecart/abantecart-src/blob/1.2.15/public_html/storefront/model/catalog/product.php

Please backup before any changes.

Title: Re: product images loading
Post by: hani on April 22, 2019, 07:35:34 AM

Hello

I made the changes but still did not work the problem was with an extension "Editor Enhancement with Image Manager" when i disabled this extension it worked but still a little issue

If a product has several images only one image loads but if product option is changed then the correct image will change and load

Title: Re: product images loading
Post by: llegrand on April 22, 2019, 10:20:18 AM

Hello, 

The supported AbanteCart versions are shown in the Marketplace  for the extensions  -  it is important that you check the extensions to see if they are supporting the AbanteCart version you are updating PRIOR to updating.   This is especially critical with AbanteCart v 1.2.14  as there are some issues (being fixed)  with the new location feature.

Often with a new cart version  we third-party extension providers do not get the new code in final form until it is released -  that means a delay of a few days for extensions to be updated and tested for new versions before release.

The Support Team
We Hear You 2  (WHY2)

Title: Re: product images loading
Post by: llegrand on April 22, 2019, 10:21:10 AM

apologizes  double clicked