I am trying to process devolution.
Abantecart by default has a complete order cancellation.
The customer ask to cancel the order
The store owner receive a mail with the request.
but what the store owner do?
I try to delete de products in order and was not possible, i also try to save, recalculate and nothing.
is the a way to control this? what happens if person has balance or paid with balance
You should set your order status as cancelled.
Go to customer account page in admin and add credit transaction
And what happen with the quantity? when i put cancelled to the order the quantity is back to the product stock or no?