AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: macat on June 18, 2013, 04:37:03 PM

Title: No transactions under customer
Post by: macat on June 18, 2013, 04:37:03 PM
When I am looking at a customers info in admin, when I click transactions for that customer, none are showing ... this is also the case with your demo.

Is this a bug?
Title: Re: No transactions under customer
Post by: abolabo on June 19, 2013, 09:16:00 AM
Quote from: macat on June 18, 2013, 04:37:03 PM
When I am looking at a customers info in admin, when I click transactions for that customer, none are showing ... this is also the case with your demo.

Is this a bug?

on your demo i select customer, then go to edit page, then click on transactions tab and see empty grid . Click on insert button - dialog opened.
where is bug?
Title: Re: No transactions under customer
Post by: abantecart on June 19, 2013, 09:52:13 PM
Transactions will show only if they happened. Transaction are for events related to customer's account balance, such as, refunds with account balance, points use, gift certificates, etc.

We do not have transactions in demo data, but you can create one if you want for test.
Title: Re: No transactions under customer
Post by: macat on June 20, 2013, 02:18:35 AM
Quote
Transactions will show only if they happened. Transaction are for events related to customer's account balance, such as, refunds with account balance, points use, gift certificates, etc.

We do not have transactions in demo data, but you can create one if you want for test.

So transactions doesn't show the customers order history, the transactions they have made?
Title: Re: No transactions under customer
Post by: abantecart on June 20, 2013, 06:29:14 PM
Transactions do not record regular orders. Transactions are only used for customer's account activity related to debit or credit.

I guess transactions can be used towards negative account balance if orders are not paid. This will need to be managed properly.
Ideally this is for extensions that deal with accessing and writing to account balance.
Title: Re: No transactions under customer
Post by: RajaSarma on December 27, 2014, 01:00:49 AM
I want to know that, if a customer pay by using Bank Transfer, or cheque, then the Transaction hisotory is made for the customer in the customer account?
Please tell dear AbanteCart.
Title: Re: No transactions under customer
Post by: abantecart on December 30, 2014, 04:25:54 PM
Customer Transactions are not linked to payment by default. If you need to have transaction record payment, you will need to alter code to do this. 

You can always create transaction manually.

If customer has positive balance, it can be used to place order.
In this case transaction will be created to credit account in the amount of order.