AbanteCart Community

Shopping Cart Operations => Support => Topic started by: asus1990 on February 22, 2021, 07:23:27 PM

Title: Can't send emails.
Post by: asus1990 on February 22, 2021, 07:23:27 PM

Hello.

I am using Abantecart version 1.2.1 and I am getting the following error: Can't send emails. Please see log for details and check your mail settings.

My email system is not working and my customers are not receiving any emails. Thank you.

Edit: I am also getting the Bank Transfer language error.

Title: Re: Can't send emails.
Post by: maxter on February 22, 2021, 10:33:09 PM

As error suggests, what is in your error log? Please post errors related to your email.
Are you using SMTP or some internal mail client?

 

Title: Re: Can't send emails.
Post by: asus1990 on February 23, 2021, 09:02:36 AM

Quote from: maxter on February 22, 2021, 10:33:09 PM

As error suggests, what is in your error log? Please post errors related to your email.
Are you using SMTP or some internal mail client?

SMTP

Title: Re: Can't send emails.
Post by: Basara on February 24, 2021, 12:58:32 AM

Hello.
You need to check your SMTP email manuals on how to correctly setup it
https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-MailProtocol:SMTP

Title: Re: Can't send emails.
Post by: asus1990 on February 25, 2021, 12:31:58 PM

2021-02-25 15:39:18 - Email Template with text id "storefront_order_confirm_admin_notify" and language_id = 2 not found
2021-02-25 15:39:18 - Error: E-Mail subject required!
2021-02-25 15:50:49 - Email Template with text id "storefront_new_customer_admin_notify" and language_id = 2 not found
2021-02-25 15:50:49 - Error: E-Mail subject required!
2021-02-25 15:50:49 - Email Template with text id "storefront_send_activate_link" and language_id = 2 not found
2021-02-25 15:50:49 - Error: E-Mail subject required!
2021-02-25 16:12:36 - Email Template with text id "storefront_send_activate_link" and language_id = 2 not found
2021-02-25 16:12:36 - Error: E-Mail subject required!

Title: Re: Can't send emails.
Post by: Basara on February 26, 2021, 12:05:54 AM

Hello.
Go to the Admin > Design > Email templates and save the template in your language
https://abantecart.atlassian.net/wiki/spaces/AD/pages/1529774103/Email+templates

Please backup database and run the Load missing language data tool
https://abantecart.atlassian.net/wiki/spaces/AD/pages/15302710/Edit+Language#EditLanguage-LoadmissingData