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Shopping Cart Operations => Support => General Support => Topic started by: sewnsails on October 11, 2021, 08:49:26 AM

Title: Started core upgrade now can't access admin or site.
Post by: sewnsails on October 11, 2021, 08:49:26 AM

I started a core upgrade of my site. My screen went to blank and now I try to access admin or the site all I get is a blank screen.

Title: Re: Started core upgrade now can't access admin or site.
Post by: Basara on October 11, 2021, 09:52:50 AM

Hello.
Check the errors in your server and AbanteCart error (https://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085) log file

Title: Re: Started core upgrade now can't access admin or site.
Post by: sewnsails on October 11, 2021, 10:59:40 AM

I attempted upgrade this morning 10/11. Server error log shows these errors, all from previous days.

[Mon Sep 06 19:04:04.039003 2021] [access_compat:error] [pid 3345:tid 47787809580800] [client 193.19.109.58:28203] AH01797: client denied by server configuration: /home/sewnsails/public_html/AbanteCart/admin/customers.php
[Mon Sep 06 15:43:06.606391 2021] [access_compat:error] [pid 22662:tid 47787817985792] [client 193.19.109.58:13481] AH01797: client denied by server configuration: /home/sewnsails/public_html/AbanteCart/admin/customers.php
[Mon Sep 06 15:14:02.646683 2021] [access_compat:error] [pid 25308:tid 47787807479552] [client 193.19.109.58:23691] AH01797: client denied by server configuration: /home/sewnsails/public_html/AbanteCart/admin/customers.php
[Sat Sep 04 08:42:10.615654 2021] [access_compat:error] [pid 8876:tid 47787907520256] [client 154.6.20.126:13947] AH01797: client denied by server configuration: /home/sewnsails/public_html/AbanteCart/admin/customers.php     

AbanteCart Error log for 10/11 is:

[11-Oct-2021 12:27:25 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:27:45 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:28:42 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:28:46 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:29:01 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:29:09 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:32:24 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:32:49 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:33:43 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:37:32 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:45:34 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:13:51 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:15:19 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:21:48 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:58:02 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:58:08 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:58:21 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:40:01 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:46:30 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:46:51 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:46:57 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:55:07 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22

Title: Re: Started core upgrade now can't access admin or site.
Post by: abolabo on October 12, 2021, 04:09:06 AM

Quote from: sewnsails on October 11, 2021, 10:59:40 AM

I attempted upgrade this morning 10/11. Server error log shows these errors, all from previous days.

[Mon Sep 06 19:04:04.039003 2021] [access_compat:error] [pid 3345:tid 47787809580800] [client 193.19.109.58:28203] AH01797: client denied by server configuration: /home/sewnsails/public_html/AbanteCart/admin/customers.php
[Mon Sep 06 15:43:06.606391 2021] [access_compat:error] [pid 22662:tid 47787817985792] [client 193.19.109.58:13481] AH01797: client denied by server configuration: /home/sewnsails/public_html/AbanteCart/admin/customers.php
[Mon Sep 06 15:14:02.646683 2021] [access_compat:error] [pid 25308:tid 47787807479552] [client 193.19.109.58:23691] AH01797: client denied by server configuration: /home/sewnsails/public_html/AbanteCart/admin/customers.php
[Sat Sep 04 08:42:10.615654 2021] [access_compat:error] [pid 8876:tid 47787907520256] [client 154.6.20.126:13947] AH01797: client denied by server configuration: /home/sewnsails/public_html/AbanteCart/admin/customers.php     

AbanteCart Error log for 10/11 is:

[11-Oct-2021 12:27:25 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:27:45 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:28:42 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:28:46 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:29:01 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:29:09 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:32:24 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:32:49 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:33:43 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:37:32 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 12:45:34 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:13:51 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:15:19 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:21:48 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:58:02 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:58:08 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 13:58:21 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:40:01 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:46:30 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:46:51 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:46:57 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[11-Oct-2021 14:55:07 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22

Your should try to delete file /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php It's not needed anymore from version 1.3.0.

Title: Re: Started core upgrade now can't access admin or site.
Post by: sewnsails on October 12, 2021, 07:30:25 AM

I believe I successfully deleted PaymentHandlerInterface.php

Still get a blank screen and this error now appears.

[12-Oct-2021 10:54:05 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[12-Oct-2021 10:58:44 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php on line 22
[12-Oct-2021 11:20:20 UTC] PHP Fatal error:  require_once(): Failed opening required '/home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /home/sewnsails/public_html/AbanteCart/core/init.php on line 276

Title: Re: Started core upgrade now can't access admin or site.
Post by: abolabo on October 12, 2021, 08:36:46 AM

Quote from: sewnsails on October 12, 2021, 07:30:25 AM

[12-Oct-2021 11:20:20 UTC] PHP Fatal error:  require_once(): Failed opening required '/home/sewnsails/public_html/AbanteCart/core/lib/PaymentHandlerInterface.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /home/sewnsails/public_html/AbanteCart/core/init.php on line 276

just open this file and delete this line (276).
Then we recommend you to upgrade your AbanteCart up to latest version

Title: Re: Started core upgrade now can't access admin or site.
Post by: sewnsails on October 12, 2021, 08:58:41 AM

I have deleted the file but I still get an error.

[12-Oct-2021 12:51:25 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/BasePaymentHandler.php on line 57

Title: Re: Started core upgrade now can't access admin or site.
Post by: abolabo on October 12, 2021, 10:12:18 AM

Quote from: sewnsails on October 12, 2021, 08:58:41 AM

I have deleted the file but I still get an error.

[12-Oct-2021 12:51:25 UTC] PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in /home/sewnsails/public_html/AbanteCart/core/lib/BasePaymentHandler.php on line 57

Delete this lib too. And line in the init.php file where it requires

Title: Re: Started core upgrade now can't access admin or site.
Post by: sewnsails on October 12, 2021, 10:52:10 AM

Many thanks abolabo. My store is back up and I can access admin. Still testing to do but I can access admin.