Recently, customers have been calling because they cannot create an account due to reCAPTCHA Human verification has failed! Please try again. error message. I've had this problem exactly 2 years ago and created new keys and it resolved the problem. However, this time it is not.
I assume that something changed on Google's end. I currently have to leave human verification turned off just to receive orders.
What can be done?
Thanks in advance.
what cart version are you using?
here is the latest from AbanteCart regarding reCaptcha
https://abantecart.atlassian.net/wiki/spaces/AD/pages/6258768/Google+reCAPTCHA
Please note there are two version of it now, v2 and v3 from Google and they are a bit different
This from Google - at the bottom of the page compares v2 and v3 which might be useful to you to make a decision.
https://www.google.com/recaptcha/about/