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Messages - Karlos

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1
Support / Re: Favicon
« on: August 26, 2024, 03:49:19 PM »
Thank you very much for your reply, I have now done this, so hopefully it will work, but I suppose I will only know this once Google crawls my page again. 

Thanks again for your help

2
Support / Favicon
« on: August 24, 2024, 10:11:47 AM »
Hi,

I have my favicon all set up and it displays on my site in the tab as it should.  When I look at my search results in Google it still displays the AbanteCart Cart logo next to my web address in the search results.  When I search in Bing it does not display either favicon.  I have cleared the Cache and cleared search history .

Any help would be appreciated.

3
General Support / Re: Tax incorrect
« on: June 15, 2022, 04:09:20 AM »
The address was set to the UK already but I had not entered a county.  Once I entered a county this now works perfectly.  ;D ;D  Thank you very much for your help with this as I had spent hours trying to figure it out.  Thanks again  ;D ;D

4
General Support / Re: Tax incorrect
« on: June 13, 2022, 01:24:57 PM »
update:

Once I get as far as checkout and enter a UK address then open a new window and go back into the site all the prices will now include tax.  if I then clear my history and go in again the prices have no tax.  The problem I have here is that if someone has not been on the site before will see the incorrect prices until the try to get to checkout.

5
General Support / Tax incorrect
« on: June 13, 2022, 01:15:19 PM »
Hi,

I have only one location ( UK) which is set up for tax at 20%.  I have set my products to include tax on the product page and have turned on display prices with tax in system/settings/checkout. The products do not seem to display the tax  and the price seems to say the same with tax on or off.  The only time the tax is added is at checkout but this is no good as it means I am displaying my prices without tax and I need to show the including tax as in the UK.  Can anyone please help with this?

6
Support / Re: Unable to send emails
« on: February 16, 2022, 10:15:53 AM »
Thanks for your help, I have eventually got to the bottom of it.  I found that I needed to change my SMPT port number to 587 instead of 465 which cpanel suggests. :)

7
Support / Re: Unable to send emails
« on: February 11, 2022, 03:12:23 PM »
Hi Basara,

Many thanks for the reply.  I have double checked the settings and even set up a new email address and tried it with those settings but nothing seems to work.  Any more ideas?

Thanks

8
Support / Unable to send emails
« on: February 10, 2022, 04:47:41 PM »
Hi,

I have just set up my new site but I am unable to get emails to send.  When the mail protocol is set to mail setting it appears to send but nothing received and no error in the logs.  I have checked with my hosting company and they tell me php mail is enabled.  If I then try smtp the message will not send and I get this message "Task Failed 0 messages have been sent." but then there is an error in the log, but this means nothing to me I am afraid.  I have been struggling  with this for 2 days now, so can anyone help please?

Many thanks

9
General Support / Re: Image Upload
« on: November 28, 2020, 03:31:04 PM »
Many thanks for that...

10
General Support / Image Upload
« on: November 19, 2020, 03:07:31 PM »
Hello,

Is there an optimum image size to upload for product and category images?

Many Thanks

11
Support / Re: Hide shopping basket until logged in
« on: March 23, 2019, 01:06:46 PM »
I have attached an image of the part I would like to hide.  Obviously I only want to hide this until customers are logged in.  I hope this makes sense.

Thanks

12
Support / Re: Hide shopping basket until logged in
« on: March 23, 2019, 06:00:25 AM »
Hi,

Thanks for your reply.  I currently have this set to off but the shopping basket is still displayed.


13
Support / Hide shopping basket until logged in
« on: March 22, 2019, 12:41:17 PM »
Hi,

Does anyone know if it is possible to hide the shopping basket until the customer is logged in  ?

Many thanks.

14
Support / Re: Unexpected Error
« on: April 27, 2018, 03:43:29 PM »
Hi,

Yes I am upgrading from 1.2.11.  Admin and store all works fine, just unable to upgrade to 1.2.12.

Thanks

15
Support / Unexpected Error
« on: April 26, 2018, 04:11:11 PM »
Hi All,

I have just tried upgrading to 1.2.12 but it comes up with a critical error so will not upgrade.  I tried turning off all my extensions but still did not work.

Bellow is the error log. 

Can anyone help??

Thanks




2018-04-26 20:03:05 - database error: AbanteCart core v.1.2.11 SQL Error: Duplicate column name 'meta_keywords'
Error No: 1060
SQL: ALTER TABLE `abav_content_descriptions` ADD COLUMN `meta_keywords` varchar(255) NOT NULL COMMENT 'translatable', ADD COLUMN `meta_description` varchar(255) NOT NULL COMMENT 'translatable';
in <b>/var/sites/s/sunpools.co.uk/public_html/core/database/amysqli.php</b> on line <b>109</b>

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