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I swear my customers can barely turn a computer on. Many when they join my site & set up their login (it is set to use their email) automatically capitalize the first letter in their email. So when they go back to login & do not capitalize it does not work. It ends up taking me so much time & energy to help them. Is there a way to turn off that case sensitivity option? So as long as they enter in the email it will recognize them (as long as they have the correct password?). I am running an older version of the cart: 1.1.9

Thank you so much!
Elizabeth

Sorry Lee, I have emptied my in box now.

I have changed all the files I am suppose to 0777 & it still does not work. This is beyond frustrating. I did go from 1.1.9 to 1.2.0
I have not updated any further than that at this point. Do you think updating to the next versions would help any?

I decided to try the next upgrade in line 1.2.0 on my cloned site.
It seemed to upgrade fine but when I add a new product I cannot add any images to it or zip files.
I get the error  (error_Please check 'resources' folder permissions.)
I have upgraded EVERY file I can find (including all subfiles) to 0777 in resources & images. It still will not allow
me to add an image or a zip file to my product. Any idea what I am missing?
Thank you!
Elizabeth

I am looking for a store template that will give me options in backgrounds & colors in cart version 1.1.9
I was going to upgrade but that is not working out for me so I need to stick with what I have for now but would love to have more options
in making my site look amazing.
Thank you everyone!
Elizabeth

Thank you so much. At this point I don't think I will be upgrading. I don't feel I have the knowledge or ability to pull this off & really do not have the time to try & figure it out either. LOL
I already spent a week on this & accomplished nothing. I will try & do what I can with the version I have.
Thanks again for the info :-)

o.k. that makes a LOT of sense. I am using 1.1.9 right now.
Where do I find all the updates that are in-between?
If you did not get the auto-upgrade to work, how did you upgrade?

Not sure what you mean by

it maybe easier to just start from the current version and try to rebuild the new version site to be like the old site.

Thanks so much!

Is there someone who I can hire to help me with a cart upgrade? I had a clone site created & have had so many issues with the update it is crazy. My support at my host has been amazing but there is only so much they can do. I did the update on the clone site & no images or downloads would work. I could not even add any it came up with a resource folder error. We changed permissions on all the folders and it never would work. So we recloned the site thinking maybe that was an issue. Then I updated again & the whole thing went down with the long error of:

warning: require_once(/home/stitchi7/public_html/dev/core/engine/task.php) [function.require-once]: failed to open stream: No such file or directory in /home/stitchi7/public_html/dev/core/init.php on line 191
Fatal error: require_once() [function.require]: Failed opening required '/home/stitchi7/public_html/dev/core/engine/task.php' (include_path='.:/usr/local/php53/pear') in /home/stitchi7/public_html/dev/core/init.php on line 191
compile error: require_once() [function.require]: Failed opening required '/home/stitchi7/public_html/dev/core/engine/task.php' (include_path='.:/usr/local/php53/pear') in /home/stitchi7/public_html/dev/core/init.php on line 191

That support finally fixed it but have told me this morning that they cannot help anymore as this issue is on the cart side & not the server side.

Any help I can get I would greatly appreciated.
Thanks
Elizabeth

Hi everyone,
Not sure if this can be done or not. I have a site that is embroidery designs. I offer 6 different formats in each set. Due to the size of some sets I don't want to put all the formats into one file for download. Is there a way of having the customer choose their format when ordering & not having to put up each set in 6 formats on my site? The site is getting seriously messy looking with each set going up 6 times (in different formats). I have tried to figure this out but for the life of me cannot. Any help on this would be GREATLY appreciated. Thank you all 

Elizabeth

I would love it if someone could develop an extension that would tell a customer that they already purchased that item. I have a digital site with embroidery designs & many of my customers are older and forget they purchased something. This would be a great add on for my site. Thank you!

I have the same issue if customers request a password reset from the cart it never works. I always need to reset manually.

That is a great idea. Now I need to figure out how to do that.  LOL
Thank you!
Elizabeth

I am running cart 1.1.9 and I am terrified to update it. The last time I did it, all my digital downloads would not work. I want to update the cart and add some new extensions but I want to be sure that issue has been fixed. My whole site is pretty much digital download, so I need that to work. Yes, I will back up everything before I update, but again I just wanted to double check. Also, any issues with gift certificates working in the current cart? Another thing I use a LOT!
Thank you everyone!
Elizabeth

THANK YOU THANK YOU THANK YOU!!

That did it!!

Any idea where to change those permissions in the cpanel? I am getting desperate here