Messages

Creds have been verified wih PayPal; Siteground https and SSL in place (just chatted with SG Tech). Customers are seeing this after login/registration:

Fatal error: Uncaught Error: Class 'Registry' not found in /home/customer/www/studioelectronics.com/public_html/online-store/core/lib/session.php:69 Stack trace: #0 /home/customer/www/studioelectronics.com/public_html/online-store/core/lib/session.php(37): ASession->init('') #1 /home/customer/www/studioelectronics.com/public_html/online-store/static_pages/index.php(68): ASession->__construct('') #2 {main} thrown in /home/customer/www/studioelectronics.com/public_html/online-store/core/lib/session.php on line 69

Losing sales and trust.

Thanks,
MSR

Hello  St Regis,

This is WHY2 the dev for Advanced Reports  we sent you a message within the MarketPlace  a few minutes after your purchase last nite telling you how to get assistance.   Did you receive the message?

Thank your for your purchase of our Advanced Reports.   
We have a license code requirement for our WHY2 extensions  - the instructions are on the first page of your extension  and they can be found here:
https://why2central.net/faq/license-code/

When you register for your license key  you will also be registering for WHY2 support,  24/7/365 support.
If you need help or have questions please contact the support ticket system

After you are registered:
https://wehearyou2.com/clientarea/client/login/

The "here" links only close the stack: I have to copy and paste the urls... not cute. And there is no 1.2.1.1 in the drop down menu. "no results found" when typed. Very troublesome so far.

Please advise,
GSR

St Regis, 

Your cart is version 1.2.0   ,  please be sure you are trying to install the Advanced Reports  v 1.2.1.1

AbantecartCart Version(s) 1.2.0 – 1.2.9 use Advanced Reports v 1.2.1.1

You should have all the versions available to you within your MarketPlace account

The WHY2 support teams

Looks like I'm getting the same error with 1.2.1.1: Fatal error: Uncaught Error: Call to undefined method Error::logError() in /home/customer/www/studioelectronics.com/public_html/online-store/core/lib/exceptions.php:64 Stack trace: #0 [internal function]: ac_exception_handler(Object(Error)) #1 {main} thrown in /home/customer/www/studioelectronics.com/public_html/online-store/core/lib/exceptions.php on line 64

Firefox and Safari.

Ideas?

Thx,
GSR

Thanks much for all of the assistance! I'll see if I can pull it together from here.

Best,
GSR

Attempting to install Advanced Reports in AC 1.2; getting this:

Fatal error: Uncaught Error: Call to undefined method Error::logError() in /home/customer/www/studioelectronics.com/public_html/online-store/core/lib/exceptions.php:64 Stack trace: #0 [internal function]: ac_exception_handler(Object(Error)) #1 {main} thrown in /home/customer/www/studioelectronics.com/public_html/online-store/core/lib/exceptions.php on line 64

All greek to me; I design synthesizers...

Any generous soul willing to assist?

Thanks much in advance,
Greg St. Regis

Hello Support Folks,

I have retinized essentially images except my store logo... can't seem to figure that one out... any ideas?

Thanks,
GSR

I however have not been able to retinize the store loge via this method, or any other method. Possible?

My batty brain thanks you both!  The search feature within Dashboard hit my issue like a neutron bomb. 

Bravo!

GSR

Hello Support/All,

I have edited the contact.xml to read "<value><![CDATA[<p>Your enquiry has been successfully sent to Analogia Inc!</p>]]></value>"

But it still reads "Your enquiry has been successfully sent to the store owner!"

Driving me a little batty.

Any ideas?

Thanks,
MSR

Fixed.  I increased the size of the related products images in settings/appearance and, while the image quality of the thumbnails (which I will replace) is garbage the alignment is respectable.  Thinking cap to the rescue again.

The JQuery Lightbox (lightbox_html5) extension was causing the trouble.  An updated version restored quantity to its former glory.

Thanks for your help.  Now if I could only get to the bottom of my related products mess.

Fixed.  Replaced the products folder entirely from the virgin install.

Hello All,

My site has somehow lost its handshake with product_list.tpl entirely—can't get to any of my products!

Completely blown.  Wanted to go live tonight with the store.

Any Ideas?

Marc

My site has somehow lost its handshake with product_list.tpl entirely—can't get to any of my products!

Completely blown.

Any Ideas?

Marc

Hello abantecart.  Not getting anywhere on this.  Is this the way of the Forum?