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Messages - janna

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General Support / Customer attributes
« on: May 15, 2015, 10:15:28 AM »
Is is possible to import customer attributes using the CSV file?

The export doesn't contain these columns for customers who have custom Customer Attributes assigned so my guess is this can't be imported via AbanteCart but would have to be done in MySQL.

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General Support / Add address with customer import
« on: May 15, 2015, 09:55:06 AM »
We have a client who will be sending a CSV file of employees to be imported into an employee store.

Based on the column headers in an export from another store, it doesn't appear possible to add the employee address in the CSV file to be imported to add the customers. Is this correct? Would we have to import the employees and then go and add the addresses in manually for each?

I know that "addresses" is another table in the MySQL database and that they are associated based on customer_id but it doesn't appear these can be imported in AbanteCart's admin and rather all the addresses for each customer would have to be inserted via the database.

Are there any workarounds? Suggestions?

Thanks

3
General Support / Re: Error Exporting (categories, products, orders, etc)
« on: April 06, 2015, 05:02:11 PM »
According to the host:
"The "phar" extension was not enabled in your account which is used to create archives using PHP."

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General Support / Re: Error Exporting (categories, products, orders, etc)
« on: April 03, 2015, 02:50:12 PM »
The permissions are 755 on both *same as old installation.
I installed on a different host and had no issues. I'm sending this to the host for further troubleshooting.

thanks

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General Support / Re: Error Exporting (categories, products, orders, etc)
« on: April 01, 2015, 11:17:39 AM »
PS I just noticed that the older sites on AbanteCart 1.1.4 export. .tar.gz files which my browser allows me to download whereas the new version (1.2.1) does just .tar which the browser won't download and which produces the error. Not sure if this helps ID the issue

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General Support / Re: Error Exporting (categories, products, orders, etc)
« on: April 01, 2015, 09:20:09 AM »
Thank you for the reply.

I can confirm that targz.php is present in core/lib
Also, there are no errors in the log related to loading the library. And I think the PHP config is OK based on the PHP info file I generated.

The interesting thing is I can perform a backup from System > Data > Backup/Restore. But when I do an export from System > Data > Import/Export, I see an error message (see screen capture). Even more oddly, I think the CSV exports are in the backups folder.

It appears the export is creating a .tar file in admin>system>backup and extracting  it to a directory while displaying an error message. Any idea what the normal behavior of the CSV export should be?

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General Support / Error Exporting (categories, products, orders, etc)
« on: March 30, 2015, 04:54:15 PM »
I'm having issues when I try to export categories or products or any single item from the data available for export.

The error log contains the following info:

2015-03-30 18:55:34 - warning:  AbanteCart core v.1.2.1 file_get_contents(): Filename cannot be empty in <b>/home/betrlife/public_html/wowdefault/core/lib/targz.php</b> on line <b>171</b>

2015-03-30 18:55:34 - App Error:  AbanteCart core v.1.2.1 Error: cannot to pack /home/betrlife/public_html/wowdefault/admin/system/backup/export_30032015_185526.tar.gz in /home/betrlife/public_html/wowdefault/core/lib/data.php on line 1455

2015-03-30 18:55:34 - warning:  AbanteCart core v.1.2.1 file_get_contents(/home/betrlife/public_html/wowdefault/admin/system/backup/export_30032015_185526.tar.gz): failed to open stream: No such file or directory in <b>/home/betrlife/public_html/wowdefault/core/lib/data.php</b> on line <b>265</b>

I increased php memory as well as execution time but it didn't  help.

I looked the lines/files specified in the errors and compared the code to files on GiHub and they match.

This is a clean installation with just sample data at this point. PHP 5.4; AbanteCart 1.2.1; apache 2.2.27

Interestingly, I can actually do a "Backup" just not the export to CSV/Txt

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General Support / Disabling/Enabling stores in a multi-store set up
« on: March 11, 2015, 05:54:27 PM »
I have a client that would like to consolidate multiple installations into a single installation with multiple stores. Is it possible to turn on/off (put them in maintenance mode possibly) some store but not all of them? The client only wants to allow ordering for certain stores during certain times of the year.

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