Messages

Problem solved. I started to look at the errors in the inspector in Firefox, and then it occurred to me that I didn't update my template files in the extensions folder along with the rest of the site. So I did that for the style and javascript folders, and found a number of discrepancies - either updates not updated and/or errors on my part. I've brought the custom template files up to date, and that seems to have solved the problem.

Thanks for pointing me in the right direction! 

I'm running into an issue with my home page. The testimonials block (which I've renamed "Good to Know") and two main banners (graphical, one-by-one slider) aren't showing up on the main website page in some browsers. The testimonials/"good to know" block itself appears, but the content doesn't. (The content doesn't load on any page in the browsers - the block appears on all of the pages.)  The URL: --removed--

The AbanteCart cache has been cleared, and browsers have been checked with cache cleared.

It seem to work fine on:
PC: Edge, Firefox
Mac: Usually works in Chrome; does not load initially in Firefox, but will load after pressing "shift + r" a couple of times.

It doesn't work on:
PC: Internet Explorer 11, Chrome
Mac: Safari, Opera, Firefox (initially)

Browser versions were recent ones; I wasn't able to check various versions of each browser. I am running 1.2.8, upgraded from 1.2.7, upgraded from 1.2.6. The site has been in development through these upgrades, so I'm not sure if was an issue for earlier versions (I didn't check).

I'm not sure what to check or what I may have done, since it seems to work on a couple of browsers but not on others. Any ideas? I might just try to replace the main rotating banners with a static one, but it would be nice to have the rotating ones loading.

Thanks!

Thanks!

I decided to go with option 1, and everything seems to have gone well. 

Hello,

I recently upgraded to 1.2.8 from 1.2.7 (via the link in an email in my admin inbox). It initially looked like the upgrade didn't work, but it does appear that the core is now 1.2.8.

However, I received an error message in my admin inbox saying that a large number of files (83) could not be upgraded - mainly extensions (neowise_inisghts, banner manager, paypal, forms etc.) and also some files in the admin/view/default/template/responses folder. The site seems generally to be working from the front end, but there are back-end issues, ex. the banner manager is blank - none of the banners are there, I can't access anything in the media resource library, I can't access the newowise insights in the admin panel etc.

There is nothing in the Install/Upgrade History log, and the only error (showing up repeatedly) in the error log is one that says "accessing store with non-configured or unknown domain..." (this was showing up with 1.2.7 and seems a separate issue).

Any thoughts on how best to proceed to get all of the files upgraded?

Thanks,

Jodi

Thanks for the info on the menu - makes sense and should be easy to modify.

Any thoughts on the product image and text overlap? Is that something I can similarly modify?

I am having a couple of responsive issues that show up in some screen sizes (seem to be browser independent). Am running 1.2.7.

In one case, the product photo and product text regularly overlap (see screen shot) - the degree of overlap varies depending on the browser window size. In some cases it looks like the text solidly covers the product photo (which I'm not too concerned about) but in others (as attached) the image is visible underneath the pricing info. I've found that if I resize the browser window, this will correct at some point, but it has been showing up regularly on some default window sizes. Is this a responsive issue or maybe an issue with the product images (png format) or something I might have accidentally modified or need to modify (can the images re-size along with the rest of the webpage)?

A second case involves the disappearance of the menu at the top (see both screen shots). I have noticed this, for example, in Edge, Firefox etc. at some browser window sizes and on the ipod. There appears to be a sizable "size gap" between where the full menu disappears and is replaced with a drop-down menu. Is there something I can modify to change this, i.e. make sure that the drop-down menu appears as soon as the full menu can't be displayed?

Thanks,

Jodi

A "normal" screenshot with the menu is also attached.