Hi there
Thank you so so much for your kind assistance, i have come right
Have a great day

Hi,
I have finished with my design on AbanteCart Cart and i asked my host to load this as my official website and they have now officially stuffed it up and i am so unhappy. They tell me to fix something cause they cannot and i have no idea how or where to do this and i want to cry!!

My site is fabcandles-sa.com and if you see what they loaded you will see that they cannot load it like fabcandles-sa.com/abante7

I need someone to please help me.

Here is the message they sent me:
Hi,
Please note that we offer limited support in third party software related issues. The issue with the layout of the site needs to be checked with the help of your developer.

As we are not into coding, unfortunately we are unable to help you with correcting database references. We have ensured that there are no server side related issues. As already updated, URL setting in admin and .htaccess path needs to be updated so that the site can load fine in the correct layout.

Hence, we request you to get in touch with a developer to resolve the issue.

Thank you
Kind Regards
Galia M - Afrihost Support
Afrihost.com
Pure Internet Joy!

@Basara - Thank you for helping and giving me this information - I am really stupid when it comes to this kind of stuff, i can build the site fine but the behind the scenes stuff is hard, what is the TPL File and how do i replace the old one with the corrupt one and where do i find this file - is there a way that it can be done by yourself by any chance?  I am really struggling and do not know my finger from my hip here.

@abolabo - Thank you for the help, you have lost me here aswell, how do i disable the cache and where do i find that on the admin side and how do i do the check.  I have also contacted Afrihost and asked them to please change the info on last line, i pray this works been grafting on this for 2 months and want it live now but i cannot understand why i am struggling so much.

Thank you both for your kind assistance

Hi there,
Sorry to sound rather odd, what is a TPL file?
As far as i know i have not touched any TPL File, how do i put that back?

When i do a test and add a product to the cart, and want to increase the qty or delete an item nothing happens, so the customer will struggle with this.

When i try and add a new product it does not add a new product, i have no idea how to fix this and my host Afrihost said that i need to contact you as this is a AbanteCart issue, which does not help me at all.

Can you advise how i can correct this?

Would appreciate it

Hi,
Can someone advise if there is a way to remove the extra price in attributes?
I have product with a standard price and then when i add a colour it is a bit more, i dont like the fact it shows the price there, is there a way to remove it, i have attached a screen shot of what i want gone.

Please advise if this is possible

Thank you

I got the following Error Msg - do you know how i can fix this ?

Hi
I have it activated and went out and went back in and i am not sure if i am blonde (Possibly) but i do not see any errors, I have checked it in Chrome and Firefox and does the same thing.

Is there any possibility that i can give you the information to check this for me, i would really appreciate it. This is stressing me out and i am no genius and not sure where to look or fix this and i do not want to redo this entire thing again.

Please advise if i can send you the info

Hi,

Thank you for that, where can i find the public.html file, in which folder, sorry i am not very good at these things.
Appreciate your help