Issue is still persisting and the Bluehost hosting team says all the DNS records and other mx records which are needed seems set-up correctly and they are asking to get in touch with the deloper or designer to check on the application. Not sure as I am struck with this since long time.
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#1
General Support / Re: SMTP set-up is done correctly, however, emails to customers are not trigerring
May 20, 2025, 05:33:41 PM #2
General Support / Re: SMTP set-up is done correctly, however, emails to customers are not trigerring
March 24, 2025, 06:58:31 AM
Thank you for the repsonse. I confirm the store email address configured in AbanteCart matches the SMTP sender email address.
Regards,
Hari
Regards,
Hari
#3
General Support / Re: SMTP set-up is done correctly, however, emails to customers are not trigerring
March 21, 2025, 12:01:44 PM
Thank you for the response. It is version 1.4.1
#4
General Support / Re: SMTP set-up is done correctly, however, emails to customers are not trigerring
March 21, 2025, 05:06:06 AMQuote from: hari1982811 on March 20, 2025, 06:52:27 PM
I am on PHP Version 8.3.6. And the Hosting provider (SMTP provider) is blue host.
Regards,
Hari
#5
General Support / Re: SMTP set-up is done correctly, however, emails to customers are not trigerring
March 20, 2025, 06:52:27 PM
I am on PHP Version 8.3.6. And the Hosting provider (SMTP provider) is blue host.
Regards,
Hari
Regards,
Hari
#6
General Support / SMTP set-up is done correctly, however, emails to customers are not trigerring
March 20, 2025, 07:09:55 AM
Dear Team,
The SMTP settings are done correctly by checking with the hosting team. Emails are working fine individually when tested. However, when customers place an order, the email is trigerring to the admin email, however, customers are not receiving any emails. Same issue with Contact us form as well. No email is getting triggerred to customers, however, the same is been received in the admin email.
Tried multiple options and with no other help, I am reaching out. Please let me know how this can be resolved. This is the only issue I have before I move forward for my website to launch.
Regards,
Hari
The SMTP settings are done correctly by checking with the hosting team. Emails are working fine individually when tested. However, when customers place an order, the email is trigerring to the admin email, however, customers are not receiving any emails. Same issue with Contact us form as well. No email is getting triggerred to customers, however, the same is been received in the admin email.
Tried multiple options and with no other help, I am reaching out. Please let me know how this can be resolved. This is the only issue I have before I move forward for my website to launch.
Regards,
Hari
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