Thanks for the reply, The issue occurs when clicking on backup/restore. I actually cant get past that to start an actual backup or choose any options to backup. The page just goes blank and seems to timeout then return after a little while and I have to log back into the admin panel. I have increase php timeouts and memory options.

when selecting backup/restore I get a delay then an blank error page. PHP.ini memory is set to 512MB, upload to 1G, write permission to backup folder in admin/system/backup folder. tried turning other items on/off in there. still occurring. currently a "free" user and am trialing the software
PAGE:
This page isn’t working
websiteaddress.*.* is currently unable to handle this request.
HTTP ERROR 500

LOGS:
2025-04-20 22:40:31 - error:  AbanteCart core v.1.4.1 Maximum execution time of 30 seconds exceeded in /home/dir/sitename.*.*/admin/model/tool/backup.php on line 476

Not sure what else to do