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Messages - William Mendoza

#1
Support / Re: Error Code 400
October 04, 2025, 05:31:45 AM
Hi,

The error message:

{"error_title":"Application Error!","error_text":"Please check error log for more information","error_code":400}


usually means something went wrong during checkout, but it's not very specific. Here are a few things to check:

Shipping Methods: Make sure Free Shipping and Weight Based Shipping are enabled and correctly set with the right Geo Zones.

Product Weight: Ensure products have valid weights, especially for Weight Based Shipping.

Logs: Double-check the error logs (System > Error Logs) and enable error display temporarily to catch hidden issues.

Theme/Extensions: Try switching to the default theme and disable custom extensions to rule out conflicts.

If the issue continues, please share your store version and shipping method settings for further help.

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