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Messages - Craig

#1
yes I have tried to input new text 3 or 4 times and each time the error comes up again. I have also had the dashboad in admin dissapear a couple of times when i've been inputting sub categories. It comes back if i close the  window and log in again. Not a biggie but a bit annoying.
#2
hi, sorry but i don't know what means?
#3
hi Guys, trying to change some text in language definitions using the edit option but are getting a message to check error log which reads... 2012-12-18 9:51:32 - database error:  AbanteCart core v.1.1.2 Error: Duplicate entry '0-default_bank_transfer_default_bank_transfer-1-text_payment' for key 2<br />Error No: 1062<br />UPDATE language_definitions SET section = '0', block = 'default_bank_transfer_default_bank_transfer', language_key = 'text_payment', language_value = 'Your order will not ship until we receive payment. Thank you' WHERE block = 'default_bank_transfer_default_bank_transfer' AND language_key = 'text_payment' AND language_id = '1' in <b>/home/www/newbrand.co.nz/core/database/mysql.php</b> on line <b>86</b>

any idea why i cant simply change the text and save? Cheers
#4
General Support / Re: can't view web site or admin
November 17, 2012, 11:27:14 PM
 I am getting multiple repeat messages of these errors over the last 3 days. 

2012-11-18 4:11:34 - runtime notice:  AbanteCart core v.1.1.1 Declaration of AMenu_Storefront::_buildMenu() should be compatible with that of AMenu::_buildMenu() in <b>/home/www/newbrand.co.nz/core/lib/menu_control_storefront.php</b> on line <b>302</b>
2012-11-18 4:11:34 - App Warning:  AbanteCart core v.1.1.1 Warning: Trying to access by unconfigured or unknown domain. Possibly missing or incorrect store URL set up. Loading default store configuration in /home/www/newbrand.co.nz/core/lib/config.php on line 142
#5
General Support / Re: can't view web site or admin
November 17, 2012, 12:49:19 AM
hi, my main web page would not show again today until I cleared the cache in admin. This is the second time it's happened. Can anyone tell me why? I don't want to have to do this every few days just so my web site will be visible. It has only happened since i did a complete v1.1.1 install. Thanks
#6
General Support / Re: can't view web site or admin
November 13, 2012, 05:53:48 AM
hi, i wasn't sure how to clear the cookies from my web site but i did delete the cache as you said and that seemed to work. Thanks. the minute I clicked on one link in my site the cache filled up immediately again (is this normal) the website still seems to be working ok at the mo.

Any idea why this happened when I had done nothing to the website since it was last working ok? Cheers

#7
General Support / Re: can't view web site or admin
November 13, 2012, 04:03:30 AM
ps.  web hosts have made no server related changes
#8
General Support / can't view web site or admin
November 13, 2012, 02:58:05 AM
hi, I am getting this message when I try to connect to my website or admin pages.

"There has been an error processing your request
Please check error log for more info. You can check error log in the control panel if it is functional. Otherwise, refer to error log located in your web server"

When I went to my server error logs I got this....


[Tue Nov 13 00:31:50 2012] [error] [client 199.21.99.70] File does not exist: /home/users/newbrand/www/metaldetector.co.nz/robots.txt
[Tue Nov 13 04:51:18 2012] [error] [client 208.115.111.69] File does not exist: /home/users/newbrand/www/metaldetector.co.nz/robots.txt

Can you please tell me what this means and how do I fix it. I have done nothing to my web site since yesterday when it was loading with no problems

Thanks
#9
Template Support / Re: Template 503 and 512
October 20, 2012, 10:02:22 PM
I'm having problems with template 503. some of the buttons have shadowing around their image and  the "add to cart" button won't put item in cart from pages that show multiple product listings, but will if you open up individual product pages. Have contacted algozone a few days ago but haven't heard back. Shame because i really like the template.
#10
hi, just did the manual upgrade on the 1 file you mentioned, public_html/admin/controller/pages/tool/package_installer.php, tried to do the v1.1.1 update after that and got this message...     Fatal error: Call to undefined function versionCompare() in /home/www/metaldetector.co.nz/admin/controller/pages/tool/package_installer.php on line 804

any ideas on this one. Cheers
#11
hi, trying to upload an extention i bought but i'm getting this message ... Error: Probably package is broken. Structure of package error. i contacted algozone who sent me this reply .... We apologize for inconvenience. There is currently an issue with installer module in AbanteCart v 1.1. They are releasing update in couple of days.

just wondering how far away the update will be. Thanks guys.
#12
what about a "where did you hear about us" option with drop down or radio buttons for advertising research. I know some websites have this option on the sign up page only but that's only pertinent to their initial order. On the checkout page returning customers get to make a selection again, giving you an up to date idea on where your advertising is working?
#13
bypassing the mailwasher programme, I still only receive the business order confirmation
#14
update: I have a programme that checks my mail before i download it. it appears to be sending the customer order confirmation to my business email address but when i down load it the email has changed to the business order confirmation. I'm not getting 2 seperate emails. I'll have to check my mailwasher programme and see if the problem lies there. thanks
#15
hi, mail is smtp
hostname   mail.galaxygig.com
port 25

i am getting  an email saying there is an order (with the order details) but the email address I am using to place the test order doesn't receive any confirmation that they have made the order. Thanks

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