Messages

Hello,

The upgrade.sql file is the correct one. What error messages are you getting?

Hello.
You will need to add the download file under Products Files for the product. After adding it, click the Push button so that customers with existing eligible orders can also see and download the file.
https://abantecart.atlassian.net/wiki/spaces/AD/pages/29131023/Sell+Digital+Products

You cannot simply upload the file by FTP and have AbanteCart automatically recognize it as a product download. However, there is a third-party extension that may help with it https://marketplace.abantecart.com/auto_downloads

Hello, 
The upgrade sql file is available once you unarchive the upgrade package. You can download the package from the GitHub release page: https://github.com/abantecart/abantecart-src/releases. 
Please ensure you update the database prefix to match your configuration.

Hello,

Could you first confirm the version? You wrote AbanteCart 1.1.4. Did you perhaps mean 1.4.4?

To help diagnose the issue, could you also provide a bit more information?

Please paste the latest entries from system/logs/error.log (or the latest log file under system/logs/).
Which Windows version are you using?
Which XAMPP version are you running?
Is your XAMPP using Apache or Nginx as the web server?

The error log and these environment details should help identify the problem.

Thank you for the suggestion and for your willingness to support the development of AbanteCart.

This is certainly something we could consider adding. A donation of $300 USD or more would help prioritize and accelerate the development process. With that level of support, our developer should be able to complete the feature in approximately one business week, assuming no unexpected technical issues arise.

Hello. Usually, when you delete a product, AbanteCart also removes the images assigned to that product.
You can clear all AbanteCart caches to remove the generated thumbnails, which may delete also hundreds or thousands of cached tmp files. The thumbnails will be generated again automatically only when they are requested.

The resources directory contains the original uploaded files, so it should not be deleted or cleared manually.

Thank you for reporting this issue.

Thank you for the update.

AbanteCart is an open-source project, and community contributions help us prioritize and speed up development of important integrations like this. If FedEx support is important for your store, donations toward this development are welcome here:

https://www.abantecart.com/download

We appreciate your help bringing this up.

I'd be willing to make a donation to get this feature added to AbanteCart. Please advise.

Thank you for your willingness to support AbanteCart development.

We appreciate contributions from the community. You can make a donation through our contribution form here: https://www.abantecart.com/download

Please also share more details about the feature you would like to see, including the use case and expected behavior, so our team and community can evaluate it further.

Hello.
The "FastCheckout Error: No shipping option offered" message usually means there are no enabled or suitable shipping methods available for the customer/cart/address.

Please try enabling at least one valid shipping method and test again.

For the ShipStation Carrier extension specifically, please contact the extension author through marketplace order support: https://marketplace.abantecart.com/order-support

Hello Craig,

In AbanteCart 1.4.4, USPS rates come directly from the USPS API based on the configured Consumer Key, Consumer Secret, and Shipper Address. USPS decides which rates to return for that account and address.

Why do you believe the returned rates are incorrect? Did you contact USPS support?

Hello.
What is your AbanteCart version?

Hi
You should normally see those order notifications in the envelope icon. Could you check if there are any errors showing in your browser's console or in the AbanteCart error log? That will help narrow down what's preventing the messages from appearing.

Hello.
Do your customers actually see that PayPal webhook code in their order status/comments box, or is it only visible to you on the admin side? Typically, webhook data is logged in the order history for administrators only, so it's meant as a reference to understand what happened on PayPal's side rather than something customers would ever notice.

Hello.
We have reviewed the Stripe integration and can confirm that the customer name is already being captured and passed through successfully. Please see the attached screenshot for proof of the customer name being received.
Are you looking to replace the customer name being sent to Stripe with the Company field value entered during the AbanteCart checkout process?