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AbanteCart v1.4.3 is released.

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Messages - Basara

#1
Hello.

At the moment, there is no quick fix available. The developers are currently very busy with an ongoing project and will get back to this issue later on.

Thank you for your patience.
#2
General Support / Re: Site can't check out
December 17, 2025, 04:05:12 AM
Hello.
It looks like an upgrade was started but the database was not fully upgraded. The error clearly shows missing core tables (*_field_groups and related tables), which are required for customer forms, login, and checkout to work.

This usually happens when an upgrade process is interrupted or only partially completed, leaving the database schema incomplete.

The safest solution is to restore a full database backup from before the upgrade attempt, then run the upgrade again manually and make sure it completes without errors. Please follow the manual upgrade instructions here https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually
#3
Hello.
The most important point in your case is actually the current workflow. Collecting card details at checkout and then manually entering them into Stripe later is not safe and not PCI-DSS compliant, even if the data is handled carefully.

From that perspective alone, moving to the official Stripe Payment extension is the correct and safer choice.The Stripe Payment extension ensures that Card data is handled by Stripe, not your server
#4
Hello.
Try disabling ModSecurity and check AbanteCart + webserver logs for the blocked request
#5
Payment Modules / Re: Stripe unable to turn off Bank
December 05, 2025, 03:27:28 AM
Quote from: llegrand on December 04, 2025, 08:54:36 PMApparently after spending a great deal of more time with Stripe support it is your ABANTECART CONNECT settings that is causing this result.
Hello. Thank you for the update. It would be helpful if Stripe support could indicate which setting is involved, as we do not see where it can be controlled.
#6
Payment Modules / Re: Stripe unable to turn off Bank
December 04, 2025, 08:50:32 AM
Quote from: yonghan79 on December 04, 2025, 05:25:39 AMI wonder if it has something to do with Link?
Disable it temporarily to check whether it's the cause.
#7
Payment Modules / Re: Stripe unable to turn off Bank
December 03, 2025, 07:37:03 AM
Hello.
Regarding the question about her previous Stripe account before using Stripe Connect, we can't confirm whether anything old remains on that account. That would need to be checked directly with Stripe Support.

For the other points, when the merchant connects their account through the extension, nothing additional is normally required. The only exception is for certain payment methods such as mobile payments, which do require one webhook to be created manually by the merchant.

To complete the webhook setup for mobile payments (to send a success confirmation), here are the steps:
1. Open the Stripe Dashboard and go to Developers.
2. Select Add Endpoint.
3. Enter the HTTPS URL of your webhook endpoint in the Endpoint URL field.
4. Choose Select event to listen to: payment_intent.succeeded.
5. Click Add endpoint.
6. After the endpoint is created, click Reveal Signing Secret, then copy that value and save it in the Stripe Extension Additional Settings section.
#8
Payment Modules / Re: Stripe unable to turn off Bank
December 02, 2025, 06:26:20 AM
Hello.
The payment methods are configured by the merchant through the extension settings. On our side, we can see that all bank-related payment options are currently disabled.

Could you please confirm whether your Stripe extension code is unmodified, and that you have cleared the AbanteCart cache manually after making the settings changes?
#9
Payment Modules / Re: Stripe unable to turn off Bank
December 01, 2025, 10:51:38 AM
Quote from: llegrand on December 01, 2025, 10:14:53 AMWhich account ID are you asking for?
Stripe account id
#10
Payment Modules / Re: Stripe unable to turn off Bank
December 01, 2025, 07:22:07 AM
Hello.
Please send the account ID. As payment-connected accounts are not restricted, they should be configurable through the API (configuration from extension).
#11
Thanks for sharing your solution.
#12
General Support / Re: Moved Abante cart to root folder
November 28, 2025, 08:02:42 AM
Hello,

You can update the store URL in the marketplace only one time. After that, a new license is required for any further changes. You can find the details here: https://marketplace.abantecart.com/get-support-and-faq#anchor14
#14
Quote from: G. O. on November 26, 2025, 06:30:54 AMi tried to upload all new version's necessary folders and files
Hello.
You should upgrade the database
#15
Hello.
Usually the number of options alone doesn't have a big impact on product page loading in AbanteCart. The slowdown typically appears when each variant has its own image. Many themes load the image for the default/first variant immediately after the page is ready, and if the server has to resize those images for the first time, it causes a very noticeable delay. After the resized versions are generated and cached, the page should load much faster on the next visit.

it would be helpful to check a few things:
• Which theme are you using?
• What AbanteCart version?
• A URL to the product page with the issue
• What is the original size of the option images you upload?

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