Messages

Hello.
The "FastCheckout Error: No shipping option offered" message usually means there are no enabled or suitable shipping methods available for the customer/cart/address.

Please try enabling at least one valid shipping method and test again.

For the ShipStation Carrier extension specifically, please contact the extension author through marketplace order support: https://marketplace.abantecart.com/order-support

Hello Craig,

In AbanteCart 1.4.4, USPS rates come directly from the USPS API based on the configured Consumer Key, Consumer Secret, and Shipper Address. USPS decides which rates to return for that account and address.

Why do you believe the returned rates are incorrect? Did you contact USPS support?

Hello.
What is your AbanteCart version?

Hi
You should normally see those order notifications in the envelope icon. Could you check if there are any errors showing in your browser's console or in the AbanteCart error log? That will help narrow down what's preventing the messages from appearing.

Hello.
Do your customers actually see that PayPal webhook code in their order status/comments box, or is it only visible to you on the admin side? Typically, webhook data is logged in the order history for administrators only, so it's meant as a reference to understand what happened on PayPal's side rather than something customers would ever notice.

Hello.
We have reviewed the Stripe integration and can confirm that the customer name is already being captured and passed through successfully. Please see the attached screenshot for proof of the customer name being received.
Are you looking to replace the customer name being sent to Stripe with the Company field value entered during the AbanteCart checkout process?

Hello.
Can you clarify what the actual issue is?

Hello. I see only two possible workarounds:
1. Create an email forwarding rule on your mail server to forward Contact Us messages to your ticket system.
2. AbanteCart Code modification or custom extension

Hello.
Could you clarify which messages you are referring to? Customer contact form messages or order-related notifications?

Hello.
For the most stable operation with both Stripe and PayPal, we recommend using AbanteCart 1.4.4 together with the latest payment extensions.

Regarding "Act on Behalf", this functionality is not related to the PayPal onboarding process. We have never provisioned or implemented "Act on Behalf" to allow merchants to take payments through PayPal on behalf of another account. Therefore, any onboarding or account connection changes would not affect this functionality.

Hello
You should update to AbanteCart 1.4.4 so it works with the latest Stripe integration. Could you clarify what kind of "difficulty" your client is experiencing?

From your screenshot, the site isn't just missing the login field, the whole storefront looks broken with no CSS stylesheets loading.
That points to a deeper issue.
Start by checking your server and AbanteCart error logs. Verifying that CSS/template files are present and accessible.
The missing login field is only a symptom, the real problem is that the site isn't rendering properly at all.

Hello.
Click to add block button in Novator layout

Hello.
In the Novator layouts select the Default product page and check for viewed_products block in the content bottom area

I would also like to use Media Mail from USPS.

Hello. What products do you want to send via Media Mail?