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Messages - Bradley Potts

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General Support / Re: Block items from shipping to certain countries.
« on: April 22, 2020, 11:14:20 PM »
How do we use the zones to control product availability.  I don't see anyplace in the product setup to allow or disallow zones.  I have physical products that I don't want to ship internationally and digital products that I'd love International customers to buy.  Ideally, I want to allow everyone on the digital, but only US customers on physical products.

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General Support / Re: Downloadable Product showing unavailable
« on: April 22, 2020, 07:58:21 PM »
All the settings were at elevated sizes.  The report returned a limit of 128MB and 512MB, but I still cannot upload files of any significant size.  It appears to cut me off at about 1MB despite all these changes.  The extension did work for me, but shouldn't be necessary.

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General Support / Re: Downloadable Product showing unavailable
« on: April 21, 2020, 10:59:00 AM »
I went back to my hosting service and we tried to raise limits.  They raised their limits.  We searched through AbanteCart and raised the limits there in the php.ini all to 256 MB, but I still cannot upload anything more than about a MB. 

I understand that it possible to manually upload the files via FTP to [store URL]/resources/download/18/6a and then use that.  How do I tell AbanteCart to add a file I've manually uploaded to the Resource Library.

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General Support / Re: Downloadable Product showing unavailable
« on: April 21, 2020, 09:00:03 AM »
Well, that helps some.

I was able to post a MUCH smaller file and get that to work.  I posted a text file with the same OneDrive link as the original download.

Do the links not work?  Can that be fixed?  I think I've tried to change the size limit on the server before without success, but I can try again.

My biggest one is 143 MB.

What does the "Shared Download" switch do?  Does that need to be on?

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General Support / Downloadable Product showing unavailable
« on: April 21, 2020, 02:07:32 AM »
I added a product and added the file which is the product, but when the product is purchased it appears in the customers downloads as unavailable.  I've tried a number of setting combinations, so I'm not sure the issue.

Currently...

The file is identified by a share path to OneDrive.  Anyone with the link should have rights to download.
Status Enabled
Tried Shared Download both ways, on and off  Not clear to me what this setting does.
Have tried Activated for the Pending status, which the order goes into after payment, also tried the Immediately setting.

Not sure what I'm missing.  It's a large file, so I have to use the Onedrive link, AbanteCart can't upload it.  It does display correctly when I test it though in the Resource Library.

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