Messages

Is it smarter to go through the steps outlined in the "change domain name" section of the user manual, or to try to keep fixing my current installation?

Added the forms manually, and it still doesn't want to work. At this point, I'm thinking it might be best to back up my database and images and reinstall.

Certainly, you can add it manually. Did you see any SQL errors when running the database SQL upgrade manually?

There was one syntax error during the sql update, but I was able to power through it by running each individual command by itself.

Ok, so I'm an idiot... I forgot the semicolon at the end of the "include..." line.

Ran the update again. Still only have the ContactUsFrm in my Forms Manager.

Can I add the forms manually, or is there something else under the hood that isn't working, too?

The Database updated correctly with no errors. When I did the manual update, everything loaded normally. I only have the ContactUsFrm in my Forms Manager.

This is the error in my logs:

2025-12-21 10:09:33 - Unknown Error:  AbanteCart core v.1.4.3 syntax error, unexpected token "class"
Trace:
#0 /home2/mhazcom/public_html/vagabonddecals/core/engine/dispatcher.php(341): ADispatcher->dispatch(Object(ControllerCommonPage))
#1 /home2/mhazcom/public_html/vagabonddecals/core/engine/page.php(110): ADispatcher->dispatch()
#2 /home2/mhazcom/public_html/vagabonddecals/core/engine/router.php(204): APage->build('common/page')
#3 /home2/mhazcom/public_html/vagabonddecals/core/engine/router.php(86): ARouter->route()
#4 /home2/mhazcom/public_html/vagabonddecals/index.php(81): ARouter->processRoute('index/login')
#5 {main} in /home2/mhazcom/public_html/vagabonddecals/admin/controller/common/head.php on line 25

Line 25 is where I added the include('upgrade.php') line. Tried it there and at line 30.

Thanks for the help. Now I'm having a new issue after doing the manual update:

2025-12-20 10:02:55 - App Error: AbanteCart core v.1.4.3 NOT EXIST Form with name AddressFrm
Trace:
#0 /home2/mhazcom/public_html/vagabonddecals/core/engine/form.php on line 171
#1 /home2/mhazcom/public_html/vagabonddecals/core/engine/form.php on line 125
#2 /home2/mhazcom/public_html/vagabonddecals/storefront/model/account/address.php on line 283
#3 /home2/mhazcom/public_html/vagabonddecals/storefront/controller/responses/checkout/pay.php on line 310
#4 /home2/mhazcom/public_html/vagabonddecals/core/engine/dispatcher.php on line 306
2025-12-20 10:02:56 - App Error: AbanteCart core v.1.4.3 FastCheckout Error: Error with shipping quote: CustomerID: 28 Invalid Authentication Information.(250002)
Trace:
#0 /home2/mhazcom/public_html/vagabonddecals/storefront/controller/responses/checkout/pay.php on line 2024
#1 /home2/mhazcom/public_html/vagabonddecals/storefront/controller/responses/checkout/pay.php on line 1798
#2 /home2/mhazcom/public_html/vagabonddecals/storefront/controller/responses/checkout/pay.php on line 357
#3 /home2/mhazcom/public_html/vagabonddecals/core/engine/dispatcher.php on line 306
#4 /home2/mhazcom/public_html/vagabonddecals/core/engine/response.php on line 87

Error log:

2025-12-14 21:02:13 - database error: AbanteCart core v.1.4.3 SQL Error: Table 'mhazcom_aban680.abht_field_groups' doesn't exist\nError No: 1146\nSQL: SELECT f.*,
fd.name,
fd.description,
fd.error_text,
fg.group_id,
fg2f.sort_order as group_sort_order,
fg.group_txt_id,
fgd.name as group_name,
fgd.description as group_description
FROM abht_fields f
LEFT JOIN abht_field_descriptions fd
ON ( f.field_id = fd.field_id AND fd.language_id = '1' )
LEFT JOIN abht_field_groups fg
ON f.group_id = fg.group_id
LEFT JOIN abht_field_group_descriptions fgd
ON (fg.group_id = fgd.group_id AND fgd.language_id = '1' )
LEFT JOIN abht_field_group_to_form fg2f
ON fg2f.group_id = fg.group_id AND fg2f.form_id = '0'
WHERE f.form_id = '0'
AND f.status = 1
ORDER BY f.sort_orderPHP call stack:
#0 /home2/mhazcom/public_html/vagabonddecals/core/lib/db.php:138
#1 /home2/mhazcom/public_html/vagabonddecals/core/engine/extensions.php:1174
#2 /home2/mhazcom/public_html/vagabonddecals/core/engine/extensions.php:405
#3 /home2/mhazcom/public_html/vagabonddecals/core/lib/db.php:104
#4 /home2/mhazcom/public_html/vagabonddecals/core/engine/form.php:199
#5 /home2/mhazcom/public_html/vagabonddecals/core/engine/form.php:746
#6 /home2/mhazcom/public_html/vagabonddecals/storefront/model/account/address.php:284
#7 /home2/mhazcom/public_html/vagabonddecals/storefront/controller/responses/checkout/pay.php:216
#8 /home2/mhazcom/public_html/vagabonddecals/core/engine/dispatcher.php:306
#9 /home2/mhazcom/public_html/vagabonddecals/core/engine/response.php:87
#10 /home2/mhazcom/public_html/vagabonddecals/core/engine/router.php:222
#11 /home2/mhazcom/public_html/vagabonddecals/core/engine/router.php:86
#12 /home2/mhazcom/public_html/vagabonddecals/index.php:81
in /home2/mhazcom/public_html/vagabonddecals/core/database/amysqli.php on line 186

Hi! My site just stopped working this past weekend. My customers can't log in or check out - nothing happens with either option. I tried to post the error log, but I got flagged as spam for some reason.

Running 1.4.3

I may have screwed up, but I hope not. I had a storefront set up that was giving me nothing but trouble - constant SQL issues, wouldn't load, wouldn't check out, etc. Tech support for my hosting company recommended that I back up the database and images, blow everything away and reinstall the cart. Like a complete idiot, I just imported the same database that was giving me issues for the new install, and promptly had the same problems. So now I've wiped that and done a completely new installation, fresh database, etc.  The question is: how do I import the customer information and the products from the saved database, without causing the same issues I had before? I've got the database saved to my local hard drive, along with the online backup. So how do I copy information over and have it work?

Thanks!

Thanks much! That worked beautifully!

Thanks. If I can ask a really dumb question here: how do I do that? My host uses CPanel and phpMyAdmin for database editing.

I did confirm that the table is missing from my database, but as to creating it...

I randomly started getting the following error on any attempt by myself or a customer to log in to my store. I have updated to 1.4.1, and removed all the incompatible extensions.

SQL Error: Table 'mhazcom_aban959.ab73_customer_sessions' doesn't exist\nError No: 1146\nSQL: SELECT c.*, cg.*
FROM ab73_customers c
LEFT JOIN ab73_customer_groups cg
ON c.customer_group_id = cg.customer_group_id
INNER JOIN ab73_customer_sessions cs
ON c.customer_id = cs.customer_id
WHERE c.customer_id = '19'
AND cs.session_id = '950555a929f6bcd25f307d3ac0eb8f5a' AND status = '1'PHP call stack:
#0 /home2/mhazcom/public_html/ftdecals/core/lib/db.php:119
#1 /home2/mhazcom/public_html/ftdecals/core/engine/extensions.php:1159
#2 /home2/mhazcom/public_html/ftdecals/core/engine/extensions.php:390
#3 /home2/mhazcom/public_html/ftdecals/core/lib/db.php:85
#4 /home2/mhazcom/public_html/ftdecals/core/lib/customer.php:93
#5 /home2/mhazcom/public_html/ftdecals/index.php:72
in /home2/mhazcom/public_html/ftdecals/core/database/amysqli.php on line 162

Thanks in advance!

Hello everyone,

I recently installed Abantecart for my friend's part-time hobby-related business, and we are having all sorts of weird issues with images and SSL errors.

The site is fightertowndecals.com

Issues: some customers are having no problems whatsoever, while others can't load images or the cart software won't properly load (can't add to cart, SSL errors when clicking on individual product links, etc.). When I try to troubleshoot, I have zero issues on my computer (macOS, Big Sur) using Firefox or Safari, but Chrome won't load images. My friend can't load images on his iMac running the same software and versions, no matter which browser he uses. Other customers are reporting the same problems, while some are able to load the site and shop successfully. One helpful customer told me he's seeing "ERR_CERT_COMMON_NAME_INVALID" errors, but neglected to tell me his browser and platform.

I'm completely flummoxed.

Thanks in advance!