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Fresh Installation / "web" folder not found (404 error) store front after installation
« on: August 04, 2023, 06:53:44 PM »
Hiya
So this is the first time trying this cart software and I found it via my host provider who has "Softaculous" installed.
I installed the cart and the admin area loaded and worked ok but the store front points to a folder that does not exist
example: mydomain forward slash web
I have tried 3 times to install this and nothing changes... the store link in the admin area directs to the above folder which is not found.
Everytime i remove the "web" folder, it redirects back to it
Version is 1.3.4
I have also checked via ftp and the folder does not exist
Any help would be just wonderful after the day I have had
Thanks
PS annoying rules prevent me from typing urls
"Sorry, you are not allowed to post external links. blah blah blah"
So this is the first time trying this cart software and I found it via my host provider who has "Softaculous" installed.
I installed the cart and the admin area loaded and worked ok but the store front points to a folder that does not exist
example: mydomain forward slash web
I have tried 3 times to install this and nothing changes... the store link in the admin area directs to the above folder which is not found.
Everytime i remove the "web" folder, it redirects back to it
Version is 1.3.4
I have also checked via ftp and the folder does not exist
Any help would be just wonderful after the day I have had

Thanks
PS annoying rules prevent me from typing urls
