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OK, now my error logs show the following:

2012-12-27 5:40:24 - App Warning:  Warning: Trying to access by unconfigured or unknown domain. Possibly missing or incorrect store URL set up. Loading default store configuration in /home/kbmtradi/public_html/core/lib/config.php on line 142
2012-12-27 12:02:39 - App Error:  Error: Error in data of page with controller: 'pages/content/content'. Please check for key_value present where key_param was set in /home/kbmtradi/public_html/core/engine/layout.php on line 145
2012-12-28 17:36:25 - App Error:  Could not load language  from file ""! in /home/kbmtradi/public_html/core/lib/language.php on line 530
2012-12-28 17:36:25 - database error:  Error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1<br />Error No: 1064<br />INSERT INTO eph_language_definitions (language_id,block,section,language_key,language_value,create_date) VALUES  in <b>/home/kbmtradi/public_html/core/database/mysql.php</b> on line <b>86</b>

Please help as I really don't want the hassle of having to set up all over again with another cart!! 

Thanks,
Michelle

Last time I had this I had to full manual re-install of files to restore 1.1.0 and then do manual upgrade to 1.1.1. Everything worked fine until I hadn't been online over xmas and now can't get access again.

Should have said had to full re-install of 1.0.4 and manual upgrade to 1.1.1

Hi,

Having simialr problem also - this is the second time I have had this and like Craig I have made no changes to my site.

Error log shows:

Fri Dec 28 19:54:33 2012] [error] [client 180.76.5.93] PHP Deprecated:  Comments starting with '#' are deprecated in /home/kbmtradi/public_html/php.ini on line 1 in Unknown on line 0
[Fri Dec 28 19:51:07 2012] [error] [client 180.76.6.230] PHP Deprecated:  Comments starting with '#' are deprecated in /home/kbmtradi/public_html/php.ini on line 1 in Unknown on line 0
[Fri Dec 28 19:49:07 2012] [error] [client 66.249.73.185] PHP Deprecated:  Comments starting with '#' are deprecated in /home/kbmtradi/public_html/php.ini on line 1 in Unknown on line 0
[Fri Dec 28 19:47:41 2012] [error] [client 180.76.5.90] PHP Deprecated:  Comments starting with '#' are deprecated in /home/kbmtradi/public_html/php.ini on line 1 in Unknown on line 0
[Fri Dec 28 19:46:34 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/404.php
[Fri Dec 28 19:46:34 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/favicon.ico
[Fri Dec 28 19:46:34 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/404.php
[Fri Dec 28 19:46:34 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/favicon.ico
[Fri Dec 28 19:46:34 2012] [error] [client 82.40.20.102] PHP Deprecated:  Comments starting with '#' are deprecated in /home/kbmtradi/public_html/php.ini on line 1 in Unknown on line 0
[Fri Dec 28 19:43:40 2012] [error] [client 180.76.5.110] PHP Deprecated:  Comments starting with '#' are deprecated in /home/kbmtradi/public_html/php.ini on line 1 in Unknown on line 0
[Fri Dec 28 19:40:15 2012] [error] [client 180.76.5.61] PHP Deprecated:  Comments starting with '#' are deprecated in /home/kbmtradi/public_html/php.ini on line 1 in Unknown on line 0
[Fri Dec 28 19:36:48 2012] [error] [client 180.76.5.138] PHP Deprecated:  Comments starting with '#' are deprecated in /home/kbmtradi/public_html/php.ini on line 1 in Unknown on line 0

Last time I had this I had to full manual re-install of files to restore 1.1.0 and then do manual upgrade to 1.1.1. Everything worked fine until I hadn't been online over xmas and now can't get access again.

Please help.

Thanks,
Michelle.

I received similar message after using installer but can't access admin panel now. Where do I find the files to manually add these through cpanel?

Thanks,
Michelle

Hi,

Just tried to run the upgrade but when it asked for ftp access and I entered it, it then asked me to log back into admin panel. Now when I log in I receive a static page:

The error log shows:

File does not exist: /home/kbmtradi/public_html/404.php, referer: mysite/index.php?rt=tool/package_installer/agreement&s=Administrator&token=63cb666d0987fe201cf8c8e0e7640b6e
[Fri Nov 02 20:41:45 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/tool, referer: mysite/index.php?rt=tool/package_installer/agreement&s=Administrator&token=63cb666d0987fe201cf8c8e0e7640b6e

What has gone wrong?

Turns out that the admin/index.php deny message was because there was a .htaccess file which was blocking access to all .php files in the admin directory. Strange considering everything worked ok before and nothing was changed. However, the file has now been removed and today I can get back into everything.

Hi,

It's version 1.0.4. I've just tried again and it is uploading the images as a thumbnail with dimensions 75 x 75

ok, thanks - have emailed them and hopefully will get this sorted.

This is what shows in the error log now:

[Thu Nov 01 18:58:11 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/403.shtml
[Thu Nov 01 18:58:11 2012] [error] [client 82.40.20.102] client denied by server configuration: /home/kbmtradi/public_html/admin/index.php
[Thu Nov 01 18:32:05 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/404.php
[Thu Nov 01 18:32:05 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/products
[Thu Nov 01 18:27:36 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/403.shtml
[Thu Nov 01 18:27:36 2012] [error] [client 82.40.20.102] client denied by server configuration: /home/kbmtradi/public_html/admin/index.php

How do I check if php version has changed or what php version is on the server? - sorry but i'm not good with any of this which is why I don't change anything.

Thanks,
Michelle

Thanks for the quick reply.

I have removed the first line [# Use this file for specific PHP settings on your server required for AbanteCart.] but still have the same problem.

Thanks,
Michelle

Haven't been in the admin area for a few days but have just tried to log in but just get a static page with the following message:

There has been an error processing your request
Please check error log for more info. You can check error log in the control panel if it is functional. Otherwise, refer to error log located in your web server

Website shows the same static page and message.

I haven't a clue about code etc but this is what shows on the error logs in my cpanel:

[Thu Nov 01 16:55:20 2012] [error] [client 82.40.20.102] PHP Deprecated:  Comments starting with '#' are deprecated in /home/kbmtradi/public_html/php.ini on line 1 in Unknown on line 0
[Thu Nov 01 16:55:13 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/404.php
[Thu Nov 01 16:55:13 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/home
[Thu Nov 01 16:55:07 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/404.php
[Thu Nov 01 16:55:07 2012] [error] [client 82.40.20.102] File does not exist: /home/kbmtradi/public_html/products

I haven't changed anything in admin or webserver so does anyone know why has this happened?

Thanks in advance,
Michelle

Hi,

I've tried inserting a new image as described above but no matter what size I upload it as, when it uploads and is added to the block it is tiny. What am I doing wrong?

Thanks,
Michelle