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#11
Configuration / Re: Adding media to product
Last post by Bleys of Shadows - May 27, 2026, 03:10:43 PMThanks, but my question is can the "Resource Library" tab be the default tab? I have over 5,000 products to add and this would save me 5,000 additional mouse clicks.
#12
Installation and Configuration / Re: USPS Extension problem Web...
Last post by Basara - May 27, 2026, 06:55:42 AMQuote from: archerjameson on May 27, 2026, 03:52:27 AMBased on the USPS reply, it appears Abante Cart indeed uses the older WebTools API. Regarding migration plans to the newer USPS API, you'll need to contact Abante Cart's development team directly, as I cannot confirm their internal roadmap.Hello.
That is not correct. USPS in the latest AbanteCart version uses the new USPS API, not the older WebTools API. Please make sure you are referring to the current/latest AbanteCart release when reviewing USPS integration details.
#13
Installation and Configuration / Re: USPS Extension problem Web...
Last post by archerjameson - May 27, 2026, 03:52:27 AMBased on the USPS reply, it appears Abante Cart indeed uses the older WebTools API. Regarding migration plans to the newer USPS API, you'll need to contact Abante Cart's development team directly, as I cannot confirm their internal roadmap.
#14
Configuration / Re: Adding media to product
Last post by Basara - May 26, 2026, 05:39:05 AMHello.
On the screenshot the "Product Option Value" tab is active and current tab
On the screenshot the "Product Option Value" tab is active and current tab
#15
Configuration / Adding media to product
Last post by Bleys of Shadows - May 25, 2026, 02:18:06 PMWhen adding media to a product (after clicking the "plus sign" icon), is there a means of making the pop-up default to "Resource Library" vs. "Product Option Value" tab? Please see attached image.
#16
Extension Support / Re: [Possible Bug + Fixes] Pay...
Last post by Basara - May 25, 2026, 02:28:49 AMQuote from: RCodiaDavid on May 24, 2026, 04:33:32 AMHi Basara, thanks for following up.
To answer your questions:
Customer Country: UK
Order Currency: GBP
Paypal Method: PayPal Commerce (standard button on the fast checkout page)
Checkout buttons enabled: No
Product type: Physical goods only
Thank you
#17
General Support / Re: IP address iso domain addr...
Last post by Basara - May 25, 2026, 02:19:39 AMHello
It seems like a cache-related issue. Version 1.3.2 is very outdated, and I believe this cache issue was fixed somewhere between AbanteCart 1.3.3 and 1.4.4.
The best solution would be to upgrade AbanteCart to the latest stable version. Please make a full backup of both the database and all files before attempting the upgrade.
As a temporary workaround, you can try setting up redirects in your .htaccess file so the store is always accessed through the correct HTTPS domain, not through the server IP address or an alternative host.
For example, redirect:
http://your-server-ip/
http://www.yourdomain.com/
http://yourdomain.com/
to one canonical URL, such as:
https://yourdomain.com/
After adding the redirect, clear AbanteCart cache and, if used, any server/CDN/browser cache as well.
It seems like a cache-related issue. Version 1.3.2 is very outdated, and I believe this cache issue was fixed somewhere between AbanteCart 1.3.3 and 1.4.4.
The best solution would be to upgrade AbanteCart to the latest stable version. Please make a full backup of both the database and all files before attempting the upgrade.
As a temporary workaround, you can try setting up redirects in your .htaccess file so the store is always accessed through the correct HTTPS domain, not through the server IP address or an alternative host.
For example, redirect:
http://your-server-ip/
http://www.yourdomain.com/
http://yourdomain.com/
to one canonical URL, such as:
https://yourdomain.com/
After adding the redirect, clear AbanteCart cache and, if used, any server/CDN/browser cache as well.
#18
General Support / IP address iso domain address ...
Last post by 200268am - May 24, 2026, 11:50:31 AMI am using version 1.3.2 with PHP 8.0.3 for quite a long time now and I really like everything about Abantecart
I lately have stumbled upon an issue that I could not resolve
Abantecart is sometimes using the IP address with http instead of the domain name with https
What happens is that the categories, and sometimes the products, do not show up (the browser blocks the access because it is not safely encrypted with SSL), because the bare IP address doesn't have SSL and is pointing to an http address
So the whole page is showing but the content (categories \ products) is not showing
So for example
http://000.000.00.000/image/thumbnails/26/image1.png
is mentioned instead of
https://mydomain.com/image/thumbnails/26/image1.png
My domain has an SSL and I have tried to apply for an SSL for the bare IP address separately but this is not very simple
In the settings of Abantecart it is properly configured as https://mydomain.com in both fields
The configuration file in system is also properly configured as mydomain.com
The website works properly after dumping the cache but returns to this strange behaviour after some time. I am not sure what triggers it. It also shows up mostly when using the browsers on a mobile phone. It occurs on the laptop but less often
If anyone could help I would really appreciate it
I lately have stumbled upon an issue that I could not resolve
Abantecart is sometimes using the IP address with http instead of the domain name with https
What happens is that the categories, and sometimes the products, do not show up (the browser blocks the access because it is not safely encrypted with SSL), because the bare IP address doesn't have SSL and is pointing to an http address
So the whole page is showing but the content (categories \ products) is not showing
So for example
http://000.000.00.000/image/thumbnails/26/image1.png
is mentioned instead of
https://mydomain.com/image/thumbnails/26/image1.png
My domain has an SSL and I have tried to apply for an SSL for the bare IP address separately but this is not very simple
In the settings of Abantecart it is properly configured as https://mydomain.com in both fields
The configuration file in system is also properly configured as mydomain.com
The website works properly after dumping the cache but returns to this strange behaviour after some time. I am not sure what triggers it. It also shows up mostly when using the browsers on a mobile phone. It occurs on the laptop but less often
If anyone could help I would really appreciate it
#19
Extension Support / Re: [Possible Bug + Fixes] Pay...
Last post by RCodiaDavid - May 24, 2026, 04:33:32 AMHi Basara, thanks for following up.
To answer your questions:
Customer Country: UK
Order Currency: GBP
Paypal Method: PayPal Commerce (standard button on the fast checkout page)
Checkout buttons enabled: No
Product type: Physical goods only
Regarding the specific incident, I have been waiting for payment confirmation from the customer as I don't have access to their PayPal directly. It has come to light that PayPal automatically detected and refunded the duplicate charges, so the customer was not out of pocket.
But to clarify the symptoms further, in some cases the order was created in Abantecart, and payment was taken, but the customer was not redirected to a confirmation page and their cart remained full. This suggests a browser side callback was not completing reliably, leaving the customer with no confirmation even though the order had gone through on the backend.
That said, looking into the issue made it clear that there are some edge cases in the checkout flow worth addressing. The fixes I have applied locally add a reliable fallback for situations where the browser side callback does not complete, for example: if a customer loses their connection or closes the tab after PayPal has taken payment. This ensures the order is still confirmed in Abantecart even if the browser callback fails.
I hope this helps is some way.
To answer your questions:
Customer Country: UK
Order Currency: GBP
Paypal Method: PayPal Commerce (standard button on the fast checkout page)
Checkout buttons enabled: No
Product type: Physical goods only
Regarding the specific incident, I have been waiting for payment confirmation from the customer as I don't have access to their PayPal directly. It has come to light that PayPal automatically detected and refunded the duplicate charges, so the customer was not out of pocket.
But to clarify the symptoms further, in some cases the order was created in Abantecart, and payment was taken, but the customer was not redirected to a confirmation page and their cart remained full. This suggests a browser side callback was not completing reliably, leaving the customer with no confirmation even though the order had gone through on the backend.
That said, looking into the issue made it clear that there are some edge cases in the checkout flow worth addressing. The fixes I have applied locally add a reliable fallback for situations where the browser side callback does not complete, for example: if a customer loses their connection or closes the tab after PayPal has taken payment. This ensures the order is still confirmed in Abantecart even if the browser callback fails.
I hope this helps is some way.
#20
Template Support / Re: database issue
Last post by G. O. - May 21, 2026, 04:53:48 PMQuote from: Basara on May 21, 2026, 05:56:28 AMHello.
Products may also be missing from Admin if cache is outdated, or if the product is not assigned to the store view you are checking.
Those names are stored in the product description table. To check them in the database, use your own AbanteCart table prefix from system/config.php (DB_PREFIX) and runCode SelectSELECT name
FROM prefix_product_descriptions
WHERE name LIKE '%( Copy )%';
but it is unsafe to delete only from product_descriptions, because products are linked across several tables.
thank you for support, actually they were very old products data and we already deleted them from website dashboard but on database still saved and i don't know why they stayed there if already deleted them from the panel. any way I did solved my issue but there is still a small issue. when the AI BOT retrieving the data about products from the database table we have n the product description section an html info and the AI BOT printing them in the answer section and still trying to find a solution for this too.