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#21
General Support / Re: Message Notifications
Last post by Basara - June 24, 2026, 08:57:12 AMHi
You should normally see those order notifications in the envelope icon. Could you check if there are any errors showing in your browser's console or in the AbanteCart error log? That will help narrow down what's preventing the messages from appearing.
You should normally see those order notifications in the envelope icon. Could you check if there are any errors showing in your browser's console or in the AbanteCart error log? That will help narrow down what's preventing the messages from appearing.
#22
General Support / Re: PayPal Webhook?
Last post by Basara - June 24, 2026, 08:54:35 AMHello.
Do your customers actually see that PayPal webhook code in their order status/comments box, or is it only visible to you on the admin side? Typically, webhook data is logged in the order history for administrators only, so it's meant as a reference to understand what happened on PayPal's side rather than something customers would ever notice.
Do your customers actually see that PayPal webhook code in their order status/comments box, or is it only visible to you on the admin side? Typically, webhook data is logged in the order history for administrators only, so it's meant as a reference to understand what happened on PayPal's side rather than something customers would ever notice.
#23
Installation and Configuration / Re: Stripe API passing Busines...
Last post by Basara - June 24, 2026, 08:49:42 AMHello.
We have reviewed the Stripe integration and can confirm that the customer name is already being captured and passed through successfully. Please see the attached screenshot for proof of the customer name being received.
Are you looking to replace the customer name being sent to Stripe with the Company field value entered during the AbanteCart checkout process?
We have reviewed the Stripe integration and can confirm that the customer name is already being captured and passed through successfully. Please see the attached screenshot for proof of the customer name being received.
Are you looking to replace the customer name being sent to Stripe with the Company field value entered during the AbanteCart checkout process?
#24
General Discussion / Re: Search Model by Default
Last post by subjectdistribu - June 24, 2026, 05:12:07 AMI agree. Having to reapply the same modification after every upgrade can be frustrating. A simple admin option to enable model search in the top search bar would make maintenance much easier.
#25
Installation and Configuration / Stripe API passing Business Na...
Last post by llegrand - June 23, 2026, 04:14:45 PMSeveral of our clients are B2B and use the company name for reference. They are using Stripe 1.4.4 not are not seeing the business named included in the Stripe site info or the payment in passed back to the Order details.
According to Stripe docs - How the business name is captured:
Payment Element / Checkout - If you're using Stripe's pre-built payment UI, you can enable the "name" field, which collects the customer's name (individual or business name)
API integration - When you create a customer via API, you can pass the name parameter, which accepts either a person's name or business name
We are seeking guidance on how we can get the business name passed when Stripe is the payment method used.
Can you please look into including Business name (and customer name) into your Stripe. We would like both, if possible.
We look forward to your reply.
Lee
According to Stripe docs - How the business name is captured:
Payment Element / Checkout - If you're using Stripe's pre-built payment UI, you can enable the "name" field, which collects the customer's name (individual or business name)
API integration - When you create a customer via API, you can pass the name parameter, which accepts either a person's name or business name
We are seeking guidance on how we can get the business name passed when Stripe is the payment method used.
Can you please look into including Business name (and customer name) into your Stripe. We would like both, if possible.
We look forward to your reply.
Lee
#26
General Discussion / Re: Search Model by Default
Last post by southwesterlydiscipline - June 23, 2026, 05:24:44 AMTotally agree — this really should be an admin setting instead of a template edit. Having to reapply it after every update is quite inconvenient, especially for something as important as search behavior.
#27
General Support / Re: PayPal Webhook?
Last post by MGBReg - June 23, 2026, 03:42:51 AMI do not think there is an issue. The code shows in a customers order Status/comments box
If it is nothing I need to worry about that is fine.
Thanks for coming back to me Basara
Paul
If it is nothing I need to worry about that is fine.
Thanks for coming back to me Basara
Paul
#28
General Support / Re: Message Notifications
Last post by MGBReg - June 23, 2026, 03:40:40 AMHI Basara,
Notifications orders and notifications.
it used to show on the envelope next to the language flag on the top of the page.
I cannot see an option to add a picture.
Paul
Notifications orders and notifications.
it used to show on the envelope next to the language flag on the top of the page.
I cannot see an option to add a picture.
Paul
#29
General Support / Re: PayPal Webhook?
Last post by Basara - June 23, 2026, 03:01:25 AMHello.
Can you clarify what the actual issue is?
Can you clarify what the actual issue is?
#30
Support / Re: Send "Contact Us" form mes...
Last post by Basara - June 23, 2026, 02:58:40 AMHello. I see only two possible workarounds:
1. Create an email forwarding rule on your mail server to forward Contact Us messages to your ticket system.
2. AbanteCart Code modification or custom extension
1. Create an email forwarding rule on your mail server to forward Contact Us messages to your ticket system.
2. AbanteCart Code modification or custom extension