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Recent posts

#21
Payment Modules / Re: Stripe unable to turn off ...
Last post by Basara - December 01, 2025, 07:22:07 AM
Hello.
Please send the account ID. As payment-connected accounts are not restricted, they should be configurable through the API (configuration from extension).
#23
Installation and Configuration / Re: Customer Order Update Emai...
Last post by Basara - December 01, 2025, 03:16:46 AM
Thanks for sharing your solution.
#24
Extension Support / Re: You can't just buy extende...
Last post by timlight10 - November 30, 2025, 06:07:33 PM
Quote from: AromeCity on November 27, 2025, 10:59:42 PMYOU CAN NOT JUST buy only extended support.

try yourself.



This is not true, you must be logged in to your Marketplace account.
#25
Extension Support / Re: Default UPS extension cras...
Last post by timlight10 - November 30, 2025, 06:05:32 PM
UPS has resolved their connectivity problems and I have created a new application on their end, entered the credentials into the new extension and all is well now.
#26
Installation and Configuration / Re: Customer Order Update Emai...
Last post by ixl - November 30, 2025, 07:52:01 AM
Hi,

Just to advise, the code was different.  (Not changed by me, so must of been inherited from an earlier release and maybe not changed from the incremental updates).

The working Code is below if it helps anyone else:

HTML BODY SECTION:

Order:  {{ order_id }} <br/>
Date added: {{ order_date_added }} <br/>
Order status: {{ order_status }} <br/>
Invoice: {{ invoice }}<br/>
<br/>

Comment:<br/>
{{{ comment }}}<br/>

<br/>

Please reply to this email if you have any questions.

Thanks Basara for your pointer!  :)
#27
Extension Support / Re: You can't just buy extende...
Last post by llegrand - November 28, 2025, 12:12:02 PM
I contend it is YOU that does not understand,  nor following the steps as presented.   
If you are logged into your MarketPlace account and go the the product you wish to extend support and click on the GET HELP

You will see the status of that previous purchase -  it will tell you if your support is expired date  and if you click on the extend support from WITHIN that page, it will then take you to the main product page  and with AUTOMATICALLY  add the extend support and the support ONLY fee.




#28
General Support / Re: Moved Abante cart to root ...
Last post by Basara - November 28, 2025, 08:02:42 AM
Hello,

You can update the store URL in the marketplace only one time. After that, a new license is required for any further changes. You can find the details here: https://marketplace.abantecart.com/get-support-and-faq#anchor14
#29
General Support / Moved Abante cart to root fold...
Last post by AromeCity - November 27, 2025, 11:34:33 PM
Hi,

We moved our Abantecart software from sub folder e.g. www.abcd.com/shop to www.abcd.com

1. In the marketplace, how do we change our registered domain and to remove the sub folder? there is no edit feature.

2. We believe this is causing problems when we are trying to install purchased extensions as the Abante cart licensing is pointing to www.abcd.com/shop which is no longer valid.

Please advise.
#30
Extension Support / Re: You can't just buy extende...
Last post by AromeCity - November 27, 2025, 11:05:59 PM
here at the checkout, it combined both extended support price and forcing you to rebuy the entire license again.

Or maybe you do not understand my original question.

1. If one has purchased the extension already, are you saying you have to rebuy the entire extension all over again to get the new version of the same extension?

If that is the case, then this whole extension business is a complete scam.

@basaara

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