Recent posts

#21

Extension Support / Default UPS extension crashes ...

Last post by timlight10 - October 05, 2025, 10:59:56 AM

Hi there,
Users are reporting that when they get to checkout step 2, they get back a blank page.
In my error log I see this:

Code Select Expand

2025-10-05 8:51:16 - Unknown Error: AbanteCart core v.1.3.4 Call to a member function getElementsByTagName() on null in <b>/public_html/dps/extensions/default_ups/storefront/model/extension/default_ups.php</b> on line <b>462</b>Disabling the default UPS module allows checkouts to continue.
Any advice?

#22

Support / Re: Error Code 400

Last post by William Mendoza - October 04, 2025, 05:31:45 AM

Hi,

The error message:

{"error_title":"Application Error!","error_text":"Please check error log for more information","error_code":400}


usually means something went wrong during checkout, but it's not very specific. Here are a few things to check:

Shipping Methods: Make sure Free Shipping and Weight Based Shipping are enabled and correctly set with the right Geo Zones.

Product Weight: Ensure products have valid weights, especially for Weight Based Shipping.

Logs: Double-check the error logs (System > Error Logs) and enable error display temporarily to catch hidden issues.

Theme/Extensions: Try switching to the default theme and disable custom extensions to rule out conflicts.

If the issue continues, please share your store version and shipping method settings for further help.

#23

General Support / Re: How to add a cookie accept...

Last post by chris17300 - October 03, 2025, 09:15:04 AM

Thank you Basara

#24

General Support / Re: add JavaScript code in hea...

Last post by chris17300 - October 03, 2025, 09:13:26 AM

Thank you for your response 

#25

How-to questions / Re: Novator Main Page Carousel...

Last post by Basara - October 03, 2025, 07:35:34 AM

Hello.
Please share the URL to your site

#26

Installation and Configuration / Re: Product Image Linking

Last post by rtrayoxyge - October 03, 2025, 04:27:06 AM

Hi Tim

Did you manage to resolve this at all?

I've been trying to do the same thing.  Even reviewing the customers preview of their order which actually shows the image against the product purchase line, but using this code so far hasnt worked...  yet.

Maybe someone has since sorted it but if this is known or could be shared it would be apprecaited.

Same question

#27

General Discussion / Re: Maintenance Mode

Last post by Archibald - October 03, 2025, 03:44:24 AM

I'm also experiencing a similar situation when switching Abantecart 1.3.3 to maintenance mode. Even though I'm logged into the admin panel, I can't view the site to check on the progress of changes.

#28

Support / Re: Export Data, Permission De...

Last post by cornerparka - October 02, 2025, 09:49:12 PM

Hi Dave, you can't create another Top Administrator, so the fix is to adjust the group permissions—make sure "Export data" is explicitly enabled, since some actions stay restricted even if all others are set to yes.

#29

How-to questions / Novator Main Page Carousel CCS...

Last post by MdRcRacing - October 02, 2025, 08:57:50 PM

I can't for the life of me figure out what class I need to change.

in the Novator Main Page Carousel Block, I need to adjust/shift the text to the left or right depending on which slide the user is on.   I noticed all the slides all use some of the same class blocks

Code Select Expand

<div class="carousel-caption d-none d-lg-flex">
            <div class="container">
              <div class="row">
                <div class="col-md-5 text-start">
                  <h1">Custom Metal Work</h1>
I've tired searching the css for the different titles, but didn't find any results.

the col-md-5 just has me lost, as I can't even find that within the css file.   
I'm trying to move the h1 line to the left 200px, then the next div slide I need to move xxpx to the left.   The text location needs to change between the 4 slides. 

If anyone could help me out I would be grateful..

Thank you

#30

General Support / Re: How to add categories and ...

Last post by clarencecarson - October 02, 2025, 06:02:10 AM

The category dropdown on the main page (in themes like Novator) is usually auto-generated from categories that have products assigned. If the category is empty, it won't appear in the "All Categories" menu by default.
You don't need to manually add it to the layout unless you want a custom display. Just try adding one or more products to your new category, and it should show up automatically.
If you want it to appear somewhere specific in the menu (outside of the default dropdown), you can go to Admin > Design > Menu and add it manually as a new menu item. Hope this helps!