Hello,
Since you have access to the files on the new hosting account, you can find the unique admin key directly in your AbanteCart configuration file.
Open: system/config.php

and look for this line:
define('ADMIN_PATH', 'your_admin_key');

The value inside the quotes is your unique admin key.
For example, if you have:
define('ADMIN_PATH', 'mysecretadmin');

then you would access the admin login at: https://yourdomain.com/index.php?s=mysecretadmin

AbanteCart uses this unique key instead of a standard /admin/ URL for additional security. This is also covered in the documentation here:

https://abantecart.atlassian.net/wiki/spaces/AD/pages/3932161/Most+Common+Settings

Since the site was moved to a different hosting setup, if the correct admin URL still does not work, there could also be an issue with redirects, .htaccess, domain configuration, or the way the site was migrated.

If you are not comfortable troubleshooting the server/migration side yourself, there is always the option to ask a developer for help. For example, AbanteCart managed services are available here:

https://managed.abantecart.com/

They can help with migration and getting the store/admin access working correctly.

Have you tried the steps in https://forum.abantecart.com/index.php/topic,426.0.html?

New Hosting Company, Different setup = Can't login to admin.
I had a domain that was publicized acting as an invisible firewall. Now with the move to the new hosting company, that setup is gone, the original admin login page isn't there anymore and I don't know how to login to admin to fix it and update Abantecart.

My website is still running Abantecart and accepting orders. I just can't get into the admin pages to access those orders.

I was able to try logging in once but I think it was going to the wrong address to verify it. The old hosting company suspended my account so now the image below is the login page I can see. No Login or password are requested.

Abantecart website doesn't recognize my email to login with my email address so I had to create a new one. So I'm missing the correct account with my extension purchases history.

I can access the new hosting company files. But I don't know what to change to gain access to the admin dashboard.

How do I fix this?
Melissa

Quote from: yonghan79 on September 16, 2026, 11:19:20 PMOr is it possible when a customer makes multiple payment attempts cause the error?

or you had test with two instances of the same store.
or you have placed an order and then have reinstalled the cart.

See table paypal_orders for details

Hello.
If you're using the latest version of AbanteCart, the "SALE" label can be changed in the admin language definitions using the key text_badge_sale.

Quote from: badmouse on September 25, 2026, 01:32:40 PMI tried to UPGRADE to 1.4.2 (Im currently on 1.4.1), and it gives me this Error:
There has been a critical error processing your request
Please check AbanteCart and webserver error logs for more details. You can check error log in the control panel if it is functional. Otherwise, refer to error log located on your web server

Im not seeing anything in my error log on the web server.

Hello. Have you checked the server logs and the AbanteCart logs?

Hi All.

Not wishing to hijack my own thread, but wondered if from this point, does anyone know who to change the wording from "SALE" to something else?

For example when items are on offer, I have managed to increase the word SALE as per this thread, but I now wanted to change or have the ability to set the wording to "SALE NOW ON" for example or "BARGAIN SALE"... ?

Any ideas would be helpful and appreciated.

For SEO, use 301 (permanent) redirects when a page's URL changes permanently—as this passes on ranking signals—and reserve 302 redirects for temporary changes. To optimize your crawl budget, avoid redirect chains, keep your sitemap updated with canonical URLs, fix broken internal links, and focus on your internal linking structure and category pages alongside your product pages.

On this AbanteCart thread, several users are unable to change their logo despite the doc shared from the start. Sunil ends up pointing out the most probable cause: a cache (site or browser) not emptied after the upload, also advising to check the dimensions of the image, the correct targeted theme/store, and the theme settings — while asking for the versions used to refine the diagnosis.

Hi Skyler! It's great to see you diving into AbanteCart after trying out other platforms—it was smart to compare them before making your choice. To avoid feeling overwhelmed at the start, take it one step at a time: begin with a simple theme and just a few products so you can get a feel for how everything fits together before adding customizations. You'll see, the store will quickly look professional without you needing to master everything all at once. That's exactly how I'd do it...