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#31
General Support / Re: Critical error when notify...
Last post by Basara - July 29, 2026, 10:47:33 AMHello
What version of AbanteCart are you running? Also, what payment and shipping methods were used on the orders that trigger this error?
What version of AbanteCart are you running? Also, what payment and shipping methods were used on the orders that trigger this error?
#32
General Discussion / Re: AbanteCart v1.4.2 supplier...
Last post by harrychapman - July 29, 2026, 01:34:16 AMThe release note suggests this is built-in supplier management rather than only support for a third-party extension. Check the admin product or supplier settings first; if the option is missing, confirm the installed version, user permissions, and whether the latest database upgrade completed successfully.
#33
General Discussion / Re: Group Pricing Display when...
Last post by harrychapman - July 29, 2026, 01:29:28 AMThe category listing template likely uses the base product price instead of the logged-in customer group price. You may need to update the product-listing controller or template to call the same pricing logic used on the product page, then clear the application cache. Get complete information here on implementing group-based pricing consistently.
#34
General Support / Re: Digital Download
Last post by llegrand - July 28, 2026, 02:53:04 PMYou control what is used in the order status. Note that the payment method has it's own settings and controls the status used by that setting. If you have the SAME setting in your payment method when a transaction is successful as the condition in your you download delivery your customer will have access once payment is recorded. You just need to use the same status to get the results you want.
You can set the global default behavior for new orders in the settings menu:
Location: Go to System → Settings → Checkout.
Order Status Setting: Here you will find a setting labeled "Order Status" (usually set to Pending by default). This defines the status assigned when an order is first processed.
Payment Method Overrides: Note that many Payment Methods have their own internal settings. They may automatically set the status to something else (like "Processing" or "Complete") for successfully Authorized and Captured orders, bypassing the global default.
You can set the global default behavior for new orders in the settings menu:
Location: Go to System → Settings → Checkout.
Order Status Setting: Here you will find a setting labeled "Order Status" (usually set to Pending by default). This defines the status assigned when an order is first processed.
Payment Method Overrides: Note that many Payment Methods have their own internal settings. They may automatically set the status to something else (like "Processing" or "Complete") for successfully Authorized and Captured orders, bypassing the global default.
#35
General Support / Re: Digital Download
Last post by shift838 - July 27, 2026, 11:07:07 PMQuote from: llegrand on July 27, 2026, 03:38:52 PMHere is how it works:
Activated: Select the event when the download will be activated. e.g. Immediately. Download is activated after order is placed, regardless of the order status.
If you set the Activated to on Order Status you can control when the download is available to your customer based on the status - eg, activated is set to on Order Status, Order status is set to Completed - once the order process set to Completed is attained by your customers action the file will be available for them.
If I set it to Order Status and Completed since it is a digital download sale, will the order automatically go to completed once the payment is complete or will I have to change the status manually?
#36
General Support / Critical error when notifying ...
Last post by shift838 - July 27, 2026, 03:51:09 PMOn some orders (not all) I will get the below critical error when I go to the status/comments tab of the order to put in comments. I will only get this error if I toggle the 'Notify Customer' button to 'ON'. Many of my orders will work fine, but on some I get the below when doing the exact same thing that works on others.
Code Select
There has been a critical error processing your request
Error: Could not load model checkout/fast_checkout
Trace:
#0 /home/shiftcom/domains/shift838.com/public_html/store/core/helper/utils.php:1608
#1 /home/shiftcom/domains/shift838.com/public_html/store/admin/model/sale/order.php:1143
#2 /home/shiftcom/domains/shift838.com/public_html/store/admin/controller/pages/sale/order.php:1156
#3 /home/shiftcom/domains/shift838.com/public_html/store/core/engine/dispatcher.php:306
#4 /home/shiftcom/domains/shift838.com/public_html/store/core/engine/dispatcher.php:341
#5 /home/shiftcom/domains/shift838.com/public_html/store/core/engine/page.php:110
#6 /home/shiftcom/domains/shift838.com/public_html/store/core/engine/router.php:204
#7 /home/shiftcom/domains/shift838.com/public_html/store/core/engine/router.php:86
#8 /home/shiftcom/domains/shift838.com/public_html/store/index.php:97
in /home/shiftcom/domains/shift838.com/public_html/store/core/engine/loader.php on line 126
#37
General Support / Re: Digital Download
Last post by llegrand - July 27, 2026, 03:38:52 PMHere is how it works:
Activated: Select the event when the download will be activated. e.g. Immediately. Download is activated after order is placed, regardless of the order status.
If you set the Activated to on Order Status you can control when the download is available to your customer based on the status - eg, activated is set to on Order Status, Order status is set to Completed - once the order process set to Completed is attained by your customers action the file will be available for them.
Activated: Select the event when the download will be activated. e.g. Immediately. Download is activated after order is placed, regardless of the order status.
If you set the Activated to on Order Status you can control when the download is available to your customer based on the status - eg, activated is set to on Order Status, Order status is set to Completed - once the order process set to Completed is attained by your customers action the file will be available for them.
#38
General Support / Re: Digital Download
Last post by shift838 - July 27, 2026, 02:15:24 PMActually, I found a way to do it. I used the web portal to upload a small file with the same name. by doing it via the web portal AbanteCart will update the database, pointers and all. I then found the file in the directory via the FTP, althought it was renamed to like 1.zip. Delete that file and uploaded in the same directory the large file (in my case over 3GB). Now it works.
Another question.
If I flag the file to be available as 'immediately', does this mean immediately after payment has processed the download option will activate or will i need to select 'on order status' and when I change the order status to 'completed' it will then be available. But then that poses another question, will i need to push it to the orders?
I want it really to be done all automatically that when a payment is completed the Download option appears for the customer.
Another question.
If I flag the file to be available as 'immediately', does this mean immediately after payment has processed the download option will activate or will i need to select 'on order status' and when I change the order status to 'completed' it will then be available. But then that poses another question, will i need to push it to the orders?
I want it really to be done all automatically that when a payment is completed the Download option appears for the customer.
#39
General Support / Re: Abantecart Ver. 1.4.3 erro...
Last post by Basara - July 27, 2026, 06:15:29 AMHello,
The upgrade.sql file is the correct one. What error messages are you getting?
The upgrade.sql file is the correct one. What error messages are you getting?
#40
General Support / Re: Digital Download
Last post by Basara - July 27, 2026, 06:12:56 AMHello.
You will need to add the download file under Products Files for the product. After adding it, click the Push button so that customers with existing eligible orders can also see and download the file.
https://abantecart.atlassian.net/wiki/spaces/AD/pages/29131023/Sell+Digital+Products
You cannot simply upload the file by FTP and have AbanteCart automatically recognize it as a product download. However, there is a third-party extension that may help with it https://marketplace.abantecart.com/auto_downloads
You will need to add the download file under Products Files for the product. After adding it, click the Push button so that customers with existing eligible orders can also see and download the file.
https://abantecart.atlassian.net/wiki/spaces/AD/pages/29131023/Sell+Digital+Products
You cannot simply upload the file by FTP and have AbanteCart automatically recognize it as a product download. However, there is a third-party extension that may help with it https://marketplace.abantecart.com/auto_downloads