Recent posts

#41

Extension Support / Re: You can't just buy extende...

Last post by llegrand - November 27, 2025, 06:04:33 PM

Seems you aren't going about it correctly .

Step 1  log into your Marketplace account and find the extension you want to update. Click on the GET Help button

Step 2   That will take you to the Product Support Page  click on the Extend Support button.

Step 3   That will open the extension page and you will see the Extended Support for 12  month and the support price. 

Step 4  continue and it will add that item to your cart.

#42

Extension Support / You can't just buy extended su...

Last post by AromeCity - November 27, 2025, 05:48:27 PM

Hi,

This issue has been there for years, and no one is solving it.

1. If you only want to buy extended support for extensions you bought before and to get new upgrades, the marketplace system forces you to buy the whole package all over again.

2. If you just select extended support option, you cannot check out.

Can someone fix this?

#43

Payment Modules / Stripe unable to turn off Bank

Last post by llegrand - November 27, 2025, 12:49:33 PM

One of our clients is having some issues with the latest Stripe version 1.3.6 is installed in cart version 1.4.2.1
 

Using the Stripe connect the AbanteCart is managing payment methods for you and can only be managed from the extension settings.

Only the card setting is enable in the extension

However,  the payment shows both card and bank.  We have been unsuccessful in trying to have ONLY cards displayed.

Please refer to the images for clarity

We would prefer to have the link for the ability to save a card if customer desires to do so.

#44

Template Support / Re: on last upgrade 1.4.3 vers...

Last post by G. O. - November 27, 2025, 02:48:46 AM

i tried to upload all new version's necessary folders and files

Hello.
You should upgrade the database

if you are about uploading upgrade.sql to my databse on phpmyadmin server I already did that but it doesn't do any changes in my issue. is there any easier way to fix placing orders steps without all these complicated steps please?

#45

General Support / Re: I want add BDT currency to...

Last post by Basara - November 27, 2025, 02:17:18 AM

Hello.
Please read https://abantecart.atlassian.net/wiki/spaces/AD/pages/15270043/Add+or+Edit+Currency

#46

General Support / I want add BDT currency to my ...

Last post by Md Jahangir - November 26, 2025, 11:49:10 AM

sugest me how to add bdt currency to the site.             

#47

Template Support / Re: on last upgrade 1.4.3 vers...

Last post by Basara - November 26, 2025, 07:26:44 AM

i tried to upload all new version's necessary folders and files

Hello.
You should upgrade the database

[What shall I do now?]

#48

Template Support / Re: on last upgrade 1.4.3 vers...

Last post by G. O. - November 26, 2025, 06:30:54 AM

Please try running the upgrade manually to ensure all files and database updates are properly applied. You can follow the detailed steps here: https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually

After the manual upgrade, clear all caches and check again.

i tried to upload all new version's necessary folders and files and refreshed the browser and deleted all website and browser caches but nothing helped me to process next steps of placing the order. i see there is an error as next:



2025-11-26 14:16:48 - Unknown Error: AbanteCart core v.1.4.3 Division by zero
Trace:
/storefront/controller/responses/checkout/pay.php(503): AOrder->buildOrderData()
/storefront/controller/responses/checkout/pay.php(458): ControllerResponsesCheckoutPay->updateOrCreateOrder()
/core/engine/dispatcher.php(306): ControllerResponsesCheckoutPay->main()
/core/engine/response.php(87): ADispatcher->dispatch()
/core/engine/router.php(222): ATypeResponse->build()
/core/engine/router.php(86): ARouter->route()
/index.php(81): ARouter->processRoute()


What shall I do now?

#49

General Discussion / Re: How to speed up product im...

Last post by southwesterlydiscipline - November 25, 2025, 11:22:58 PM

Thanks admin! I am leaning towards CDN as well. Sounds like the most stable solution to offload images without compromising quality. I will check out the Marketplace options. Thanks for the suggestion — very helpful!

#50

Support / Re: Product Pages Load Slowly ...

Last post by Basara - November 25, 2025, 02:32:55 AM

Hello.
Usually the number of options alone doesn't have a big impact on product page loading in AbanteCart. The slowdown typically appears when each variant has its own image. Many themes load the image for the default/first variant immediately after the page is ready, and if the server has to resize those images for the first time, it causes a very noticeable delay. After the resized versions are generated and cached, the page should load much faster on the next visit.

it would be helpful to check a few things:
• Which theme are you using?
• What AbanteCart version?
• A URL to the product page with the issue
• What is the original size of the option images you upload?