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#41
Installation and Configuration / AbanteCart Version 1.4.3 - Nov...
Last post by ixl - December 14, 2025, 06:33:21 AMHi,
I am using Novator, AbanteCart Version 1.4.3
Could someone advise what might be wrong with regards to sending from the admin pane, an email, using the "Send Mail" feature.
The emails are sent fine to end customers for orders and order updates but the manual email "Send Mail" feature reports of an error when sending...
(Connection error occurred. HTTP-status:403)
I cannot quite fathom what could be wrong if the other emails are working fine?
Could anyone help please?
I am using Novator, AbanteCart Version 1.4.3
Could someone advise what might be wrong with regards to sending from the admin pane, an email, using the "Send Mail" feature.
The emails are sent fine to end customers for orders and order updates but the manual email "Send Mail" feature reports of an error when sending...
(Connection error occurred. HTTP-status:403)
I cannot quite fathom what could be wrong if the other emails are working fine?
Could anyone help please?
#42
Configuration / Re: AC 1.3.4 Favicon Help
Last post by Nicholas Viviers - December 10, 2025, 02:44:39 AMHi, I have replaced all of them with our Logo correctly resized and as PNGs as well but that has not fixed anything. The default favicon is still showing when searching for our site on Google for example.
I have replaced all of these images: https://github.com/abantecart/abantecart-src/blob/master/public_html/storefront/view/default/template/common/head.tpl#L36-L40 with our icon resized according to the original images and file names.
It has been likely around two weeks since the change so there should not be any caching problems.
I have replaced all of these images: https://github.com/abantecart/abantecart-src/blob/master/public_html/storefront/view/default/template/common/head.tpl#L36-L40 with our icon resized according to the original images and file names.
It has been likely around two weeks since the change so there should not be any caching problems.
#43
Template Support / Re: on last upgrade 1.4.3 vers...
Last post by G. O. - December 08, 2025, 11:38:21 PMHello AbanteCart Team,
Is there any fix for this issue please?
Thank you
Is there any fix for this issue please?
Thank you
#44
General Discussion / Re: Which is better, WordPress...
Last post by PlaneSailing - December 06, 2025, 04:47:11 AMQuote from: BDLG on July 13, 2021, 06:33:26 PMThere is a lot to consider. WP was originally made for blogs, but has implemented many ways to make a website without the blogging features, but you will need to put in time to do that.
If you want an actual website with a lot of catagories, products, and a shopping cart and that is easy to learn Abantecart is the way to go. You can actually even combine them (Have a WP site and use Abantecart for the actual shopping cart). They are both going to take a little patience to learn if you are brand new to making your own site.
Personally I use WP for one page sites that just have info and are not selling anything, and Abantecart for ecommerce because I can customize it any way that I want and it is set up from the beginning to sell.
I hope that helps.
okay, thanks
#45
Payment Modules / Re: Stripe unable to turn off ...
Last post by llegrand - December 05, 2025, 10:44:45 AMand if I had that I would have provided it. Here is what they said yesterday in a chat support:
And this is why I'm suggesting to reach out to AbanteCart. Because the account creation was made from their application. Not directly from Stripe, all tools that was used is also from the side of AbanteCart Which we don't have access to.
as for locating the created account by them which is blank/new, AbanteCart will have the right tools to locate this for you.
although the extension seem to setup, within the Stripe account side NO new company was setup. All was a huge fail.
this test was on a clean new install so there were no unknown issues from other extensions etc.
There should NOT be these ongoing issues with a payment process. We understand why you moved to the Connect as it is beneficial to your business, but it needs to work correctly for the users of AbanteCart.
Our fix for the moment for our clients it to turn OFF STRIPE and just use PayPal.
PS, we provided you with Stripe info to fix previous issues on your side. IMO it should NOT be our responsibility to spend our time and energies interacting with STRIPE to be able to provide you (AbanteCart) how to manager your Connect to work correctly. Over the 15+ yrs we have interacted with AbanteCart we have provided a great deal of our time in supporting and improving AbanteCart. And have been happy to contribute, but you need to step up and work with STRIPE and get this working.
And this is why I'm suggesting to reach out to AbanteCart. Because the account creation was made from their application. Not directly from Stripe, all tools that was used is also from the side of AbanteCart Which we don't have access to.
as for locating the created account by them which is blank/new, AbanteCart will have the right tools to locate this for you.
although the extension seem to setup, within the Stripe account side NO new company was setup. All was a huge fail.
this test was on a clean new install so there were no unknown issues from other extensions etc.
There should NOT be these ongoing issues with a payment process. We understand why you moved to the Connect as it is beneficial to your business, but it needs to work correctly for the users of AbanteCart.
Our fix for the moment for our clients it to turn OFF STRIPE and just use PayPal.
PS, we provided you with Stripe info to fix previous issues on your side. IMO it should NOT be our responsibility to spend our time and energies interacting with STRIPE to be able to provide you (AbanteCart) how to manager your Connect to work correctly. Over the 15+ yrs we have interacted with AbanteCart we have provided a great deal of our time in supporting and improving AbanteCart. And have been happy to contribute, but you need to step up and work with STRIPE and get this working.
#46
Upgrade / Re: upgrading from V.1.4.1 to ...
Last post by abolabo - December 05, 2025, 05:01:27 AMHi,
please read this topic https://forum.abantecart.com/index.php/topic,11249.0.html
Shortly, you should to create two indexes before upgrade process.
please read this topic https://forum.abantecart.com/index.php/topic,11249.0.html
Shortly, you should to create two indexes before upgrade process.
#47
Payment Modules / Re: Stripe unable to turn off ...
Last post by Basara - December 05, 2025, 03:27:28 AMQuote from: llegrand on December 04, 2025, 08:54:36 PMApparently after spending a great deal of more time with Stripe support it is your ABANTECART CONNECT settings that is causing this result.Hello. Thank you for the update. It would be helpful if Stripe support could indicate which setting is involved, as we do not see where it can be controlled.
#48
Template Support / Re: on last upgrade 1.4.3 vers...
Last post by G. O. - December 05, 2025, 02:08:38 AMQuote from: abolabo on December 01, 2025, 04:46:42 AMplease try this fix and let us know
https://github.com/abantecart/abantecart-src/commit/14872852c907429920291d8e7630fb43e2d80bb5
Hello Sir. your suggestion worked and fixed my issue but after replacing the order, from the admin panel side when we edit the order details and do some changes on it for example available quantity or price or anything else and try to save the changes, we get an error which loading a tab which says report to AbanteCart Team about this issue as next and as in the screenshot:
There has been a critical error processing your request
Please check AbanteCart and webserver error logs for more details. You can check error log in the control panel if it is functional. Otherwise, refer to error log located on your web server
Report this problem to AbanteCart team (do not change email subject)
Check AbanteCart Troubleshooting Guide
Need help? Contact for support
Go to main page
in the error logs there is these lines as follow:
2025-12-05 10:01:09 - Unknown Error: AbanteCart core v.1.4.3 Division by zero
Trace:
#0 /admin/model/sale/order.php(310): ModelSaleOrder->editOrderProduct()
#1 /admin/controller/pages/sale/order.php(372): ModelSaleOrder->editOrder()
#2 /core/engine/dispatcher.php(306): ControllerPagesSaleOrder->details()
#3 /core/engine/dispatcher.php(341): ADispatcher->dispatch()
#4 /core/engine/page.php(108): ADispatcher->dispatch()
#5 /core/engine/router.php(204): APage->build()
#6 /core/engine/router.php(86): ARouter->route()
#7 /index.php(81): ARouter->processRoute()
#8 {main} in /admin/model/sale/order.php on line 438
how to solve this issue too?
Thank you...
#49
Payment Modules / Re: Stripe unable to turn off ...
Last post by llegrand - December 04, 2025, 08:54:36 PMOn the above existing account turning it off did nothing.
I repeat I strongly believe that the connect is still not configured correctly . Here is my supporting argument for that.
Use an account that has NEVER had any Strip account, I installed the Stipe (this is a 1.4.2.1 cart) following the prompts within the extension.
I got the Connected to Stripe successfully (see screen shot)
Only Cards are selected within the extension page as the allow payment methods -
I then went to test a purchase and you can see that the LINK and the BANK ACCOUNT are enabled.
Additionally, the extension did NOT add the business into my existing Stripe account as I cannot find it within my account, nor find the endpoint listed so don't ask for the account ID.
Apparently after spending a great deal of more time with Stripe support it is your ABANTECART CONNECT settings that is causing this result.
PS; I see there is an API version update released Nov 17 Accounts v2 and Connect improvements: We've made several updates to the Accounts v2 API, including support for listing payment methods. Since it is payment methods and inability to manage from the client side perhaps this would be a fix??
I repeat I strongly believe that the connect is still not configured correctly . Here is my supporting argument for that.
Use an account that has NEVER had any Strip account, I installed the Stipe (this is a 1.4.2.1 cart) following the prompts within the extension.
I got the Connected to Stripe successfully (see screen shot)
Only Cards are selected within the extension page as the allow payment methods -
I then went to test a purchase and you can see that the LINK and the BANK ACCOUNT are enabled.
Additionally, the extension did NOT add the business into my existing Stripe account as I cannot find it within my account, nor find the endpoint listed so don't ask for the account ID.
Apparently after spending a great deal of more time with Stripe support it is your ABANTECART CONNECT settings that is causing this result.
PS; I see there is an API version update released Nov 17 Accounts v2 and Connect improvements: We've made several updates to the Accounts v2 API, including support for listing payment methods. Since it is payment methods and inability to manage from the client side perhaps this would be a fix??
#50
Upgrade / Re: upgrading from V.1.4.1 to ...
Last post by Heemet - December 04, 2025, 04:37:18 PMHello,
I am posting in this tread as I am not sure the solution offered works. I am getting this error as well when trying to upgrade from V.1.4.1 to V.1.4.2:
2025-12-04 21:19:34 - Unknown Error: AbanteCart core v.1.4.1 SQL-ERROR: "array (
'error_text' => 'Can\'t DROP INDEX `abdx_lang_definition_idx`; check that it exists',
'errno' => 1091,
)" in /home/padufnnp/public_html/store/core/lib/package_manager.php on line 832
Here are the indexes I have in abdx_language_definitions:
PRIMARY
ac_lang_definition_idx
abdx_lang_definition_idx
I added the last one to solve the can't drop error, but that did not work. Is there perhaps another table where I need to add this index so that it can be dropped?
Thanks!
I am posting in this tread as I am not sure the solution offered works. I am getting this error as well when trying to upgrade from V.1.4.1 to V.1.4.2:
2025-12-04 21:19:34 - Unknown Error: AbanteCart core v.1.4.1 SQL-ERROR: "array (
'error_text' => 'Can\'t DROP INDEX `abdx_lang_definition_idx`; check that it exists',
'errno' => 1091,
)" in /home/padufnnp/public_html/store/core/lib/package_manager.php on line 832
Here are the indexes I have in abdx_language_definitions:
PRIMARY
ac_lang_definition_idx
abdx_lang_definition_idx
I added the last one to solve the can't drop error, but that did not work. Is there perhaps another table where I need to add this index so that it can be dropped?
Thanks!