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#81
Extension Support / Re: Default UPS extension cras...
Last post by timlight10 - November 30, 2025, 06:05:32 PM
UPS has resolved their connectivity problems and I have created a new application on their end, entered the credentials into the new extension and all is well now.
#82
Installation and Configuration / Re: Customer Order Update Emai...
Last post by ixl - November 30, 2025, 07:52:01 AM
Hi,

Just to advise, the code was different.  (Not changed by me, so must of been inherited from an earlier release and maybe not changed from the incremental updates).

The working Code is below if it helps anyone else:

HTML BODY SECTION:

Order:  {{ order_id }} <br/>
Date added: {{ order_date_added }} <br/>
Order status: {{ order_status }} <br/>
Invoice: {{ invoice }}<br/>
<br/>

Comment:<br/>
{{{ comment }}}<br/>

<br/>

Please reply to this email if you have any questions.

Thanks Basara for your pointer!  :)
#83
Extension Support / Re: You can't just buy extende...
Last post by llegrand - November 28, 2025, 12:12:02 PM
I contend it is YOU that does not understand,  nor following the steps as presented.   
If you are logged into your MarketPlace account and go the the product you wish to extend support and click on the GET HELP

You will see the status of that previous purchase -  it will tell you if your support is expired date  and if you click on the extend support from WITHIN that page, it will then take you to the main product page  and with AUTOMATICALLY  add the extend support and the support ONLY fee.




#84
General Support / Re: Moved Abante cart to root ...
Last post by Basara - November 28, 2025, 08:02:42 AM
Hello,

You can update the store URL in the marketplace only one time. After that, a new license is required for any further changes. You can find the details here: https://marketplace.abantecart.com/get-support-and-faq#anchor14
#85
General Support / Moved Abante cart to root fold...
Last post by AromeCity - November 27, 2025, 11:34:33 PM
Hi,

We moved our Abantecart software from sub folder e.g. www.abcd.com/shop to www.abcd.com

1. In the marketplace, how do we change our registered domain and to remove the sub folder? there is no edit feature.

2. We believe this is causing problems when we are trying to install purchased extensions as the Abante cart licensing is pointing to www.abcd.com/shop which is no longer valid.

Please advise.
#86
Extension Support / Re: You can't just buy extende...
Last post by AromeCity - November 27, 2025, 11:05:59 PM
here at the checkout, it combined both extended support price and forcing you to rebuy the entire license again.

Or maybe you do not understand my original question.

1. If one has purchased the extension already, are you saying you have to rebuy the entire extension all over again to get the new version of the same extension?

If that is the case, then this whole extension business is a complete scam.

@basaara
#87
Extension Support / Re: You can't just buy extende...
Last post by AromeCity - November 27, 2025, 10:59:42 PM
Thanks, but you proposed process does not work.

1. For example, the extended support for gift card extension is $7.50/year
2. You check the box but then the system asks to select for which domain.
3. Yous select the domain and inside the cart it adds bot the new license fee and the extended support.
4. At the cart checkout it only shows new license fee which you have already paid for but doesn't even show extended support which si what you are trying to purchase.

YOU CAN NOT JUST buy only extended support.

try yourself.



#88
Opinions / Re: feature request
Last post by llegrand - November 27, 2025, 07:19:18 PM
armonecity - ALL extensions obtained from the MarketPlace rather they are free or have a fee are considered to be purchased.

Extensions that are provided as part of the core coding should be considered FREE, and they do not show up in the MarketPlace.

Your number 2-  I answered your other post and it is due to your not doing it correctly.

I do agree with you on number 3-  those who have a great number of extensions find it cumbersome to find them with all  a lot of looking.  The search button in the header only searches the extensions within the entire MarketPlace, so that is useless in finding an extension to click on the get help to get to the update support.  A search for the purchases by name would be a great assist IMO.

#89
Opinions / feature request
Last post by AromeCity - November 27, 2025, 06:20:14 PM
To make Abante cart marketplace more successful and easier to use which in return will sell more extensions, I would suggest the following feature enhancements:

1. Currently, when you go to marketplace, it provides you a history of all the extensions you downloaded. The free ones vs. purchased ones. I would suggest we should have two sections. In one section we list all purchased extensions separate from free one. This will give buyer quick access to extensions they bought.

2. Inside the marketplace provide which extensions have expired support, and provide one click to add to purchase extended support and to obtain updated releases. Right now, you can't do that, and I have already posted a bug in the marketplace where users can not just buy extended support separately.

3. Also, inside the two sections. alphabetically sort extensions purchased or tried out by users. NOT sorted by date. Thsi creates a problem.
#90
Extension Support / Re: You can't just buy extende...
Last post by llegrand - November 27, 2025, 06:04:33 PM
Seems you aren't going about it correctly .

Step 1  log into your Marketplace account and find the extension you want to update. Click on the GET Help button

Step 2   That will take you to the Product Support Page  click on the Extend Support button.

Step 3   That will open the extension page and you will see the Extended Support for 12  month and the support price. 

Step 4  continue and it will add that item to your cart.

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