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#81
Support / Re: Error log image issues
Last post by Basara - July 01, 2025, 02:04:20 AMThank you for the kind words, glad to hear you're enjoying AbanteCart's front end! We appreciate your feedback and are happy to know the upgrade to 1.4.2 went smoothly.
In the meantime, while your hosting support looks into resolving the issue with WebP image handling, feel free to safely use standard image formats like JPG or PNG. These formats are fully supported and should work without any issues as you continue adding content.
In the meantime, while your hosting support looks into resolving the issue with WebP image handling, feel free to safely use standard image formats like JPG or PNG. These formats are fully supported and should work without any issues as you continue adding content.
#82
Support / Re: Error log image issues
Last post by perplexed - June 30, 2025, 10:51:58 PMThank you for taking the time to respond and helping out. I will forward your information to our web-hosting IT staff and see if we can get this corrected. I thought for sure I had a screen shot of the errors, but was unable to find them. Anyways that's water over the damn now as we upgraded to 1.4.2 (fresh install) and now adding content into it. BYT Abantecart has really nice front end, and hopefully will get all our products in for the upcoming market season. Again Thank You for your time....
#83
SEO / Re: Link Building: Why Your We...
Last post by nytwordlehints - June 30, 2025, 10:53:26 AMLink building boosts SEO by increasing rankings, traffic, and domain authority. Quality backlinks from reputable sites enhance trust and visibility. Use guest posting, broken link building, and digital PR to acquire relevant, high-quality links for website growth and stronger brand credibility.
#84
Support / Re: Upgrade to AbanteCart 1.4....
Last post by abolabo - June 30, 2025, 08:02:03 AMQuote from: Ali Arslan on June 27, 2025, 09:31:33 AM
Thank you for the response earlier.
Just following up on this issue regarding the failed upgrade to v1.4.2 due to the DROP INDEX IF EXISTS syntax. As mentioned, our MySQL server version is 8.0.38, which supports this syntax yet the upgrade still fails with the SQL error referencing:
DROP INDEX IF EXISTS `ab_lang_definition_idx` ON `ab_language_definitions`
1. open phpMyAdmin and run this queries:
Code Select
create index `ab_lang_definition_idx` on `ab_language_definitions` (language_value(500));
create index `ab_settings_idx` on `ab_settings` (value(500));
2. run upgrade process in admin with key abantecart_upgrade_142
#85
Built-in Features / Re: Backup and Restore
Last post by databit - June 30, 2025, 06:25:37 AMOk, I have setup another test store on another domain but on the same server with default everything and it works there? Maybe some other reason?
#86
General Support / Product Reviews, Transaction l...
Last post by databit - June 30, 2025, 06:21:55 AMFew things I've come across
Cant seem to find where to approve a product review?
Cant disable transactions view. No point the customer having a transactions list if nothing is entered there automatically by the system, cant find where to add a transaction type either.
They might have bought something but the list stays empty unless I enter it but cant because I cant add a transaction type.
The cart doesn't seem to create an invoice for the customer, just an order. But there is an invoice number in the system (Maybe this is to be manually entered to correlate with an accounting package which is 3rd party?) But cant modify the invoice number.
Transactions is annoying me, cant make it disappear on the customer dashboard.
#87
General Support / Re: Disabling/Enabling stores ...
Last post by Basara - June 30, 2025, 01:13:07 AMHello.
In the admin panel, you should still see the store selector even if multiple stores are currently disabled. Additionally, when you edit a store's settings, you'll notice the URL includes something like store_id=0. You can manually change that ID in the URL to access the settings page of other stores, this can be helpful if, for some reason, the store selector isn't visible.
In the admin panel, you should still see the store selector even if multiple stores are currently disabled. Additionally, when you edit a store's settings, you'll notice the URL includes something like store_id=0. You can manually change that ID in the URL to access the settings page of other stores, this can be helpful if, for some reason, the store selector isn't visible.
#88
Support / Re: Error log image issues
Last post by Basara - June 30, 2025, 01:08:37 AMHello.
The image error you're seeing is most likely related to the PHP GD library on your server. Specifically, older versions of GD don't support WebP format, which can trigger those types of errors even if you're not directly uploading WebP images yourself—AbanteCart or the browser might be trying to serve them automatically if supported.
The good news is that this is usually an easy fix. I recommend contacting your hosting provider and asking them to make sure the server has an up-to-date version of PHP with full GD and WebP support enabled.
When you say the database was "corrupt," could you clarify what exactly made you think that? Were there specific errors or behaviors? Often, a proper backup restore should resolve most issues unless the backup itself was incomplete or taken while the database was in an unstable state. If you have any logs or symptoms you noticed before the crash, it might help narrow down the root cause.
The image error you're seeing is most likely related to the PHP GD library on your server. Specifically, older versions of GD don't support WebP format, which can trigger those types of errors even if you're not directly uploading WebP images yourself—AbanteCart or the browser might be trying to serve them automatically if supported.
The good news is that this is usually an easy fix. I recommend contacting your hosting provider and asking them to make sure the server has an up-to-date version of PHP with full GD and WebP support enabled.
When you say the database was "corrupt," could you clarify what exactly made you think that? Were there specific errors or behaviors? Often, a proper backup restore should resolve most issues unless the backup itself was incomplete or taken while the database was in an unstable state. If you have any logs or symptoms you noticed before the crash, it might help narrow down the root cause.
#89
Support / Error log image issues
Last post by perplexed - June 29, 2025, 09:19:32 PMThis is a fresh install of 1.4.2 and receiving multiple errors about webp images....we are not installing webp images....why are we getting this error messages?
We just lost our 1.4.1 version due to a corrupt database and restore did not work either....this is scary...
2025-06-29 23:36:36 - App Warning: AbanteCart core v.1.4.2 Error: Cannot load image /home/copperkf/garlicstore.copperkfarm.com/resources/image/18/71/2.webp. Unable to create internal image from file /home/copperkf/garlicstore.copperkfarm.com/resources/image/18/71/2.webp. Try to decrease original image size 866x203px or reduce file size or increase memory limit for PHP. in /home/copperkf/garlicstore.copperkfarm.com/core/lib/image.php on line 72
We just lost our 1.4.1 version due to a corrupt database and restore did not work either....this is scary...
2025-06-29 23:36:36 - App Warning: AbanteCart core v.1.4.2 Error: Cannot load image /home/copperkf/garlicstore.copperkfarm.com/resources/image/18/71/2.webp. Unable to create internal image from file /home/copperkf/garlicstore.copperkfarm.com/resources/image/18/71/2.webp. Try to decrease original image size 866x203px or reduce file size or increase memory limit for PHP. in /home/copperkf/garlicstore.copperkfarm.com/core/lib/image.php on line 72
#90
General Support / Re: Disabling/Enabling stores ...
Last post by MatYoungblood - June 28, 2025, 05:36:06 AMI am using 1.3.4 and turned a new store off. It then turned the default store off and other stores linked to default with no way to turn back on. Is there a way to turn it back on?