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Author Topic: No online invoice after PayPal purchase  (Read 11077 times)

Offline roxor

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No online invoice after PayPal purchase
« on: December 01, 2013, 03:34:15 PM »
Right i figured after my previous thread is apparently dead, and this is still an issue i had to make a new one.
Right so i put something in my cart, i log into my shop account, pay with PayPal (Using the plugin PayPal Standard).
After that i get taken to the 'Purchase complete page' with the option to go to my account and see my order.
However there is no order there. It says no previous orders. This is the same with real money and in sandbox.
I dont get the email from the webshop saying the purchase details either (The invoice). All i get is the payment notification from PayPal.
How do i fix this issue?

Offline abantecart

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Re: No online invoice after PayPal purchase
« Reply #1 on: December 01, 2013, 11:58:47 PM »
What is AbanteCart version do you have? Do you see order in the admin?
What order status do you set in PayPal Extension?
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Offline roxor

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Re: No online invoice after PayPal purchase
« Reply #2 on: December 02, 2013, 10:44:15 AM »
Abantecart version 1.1.7
Order status processing.
PayPal_Standard v. 1.0.1

No order in the admin panel. I tried with adding funds to an AbanteCart shop account just to see if the invoice and order system works and it does. Its just with paypal it doesnt.

Offline roxor

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Re: No online invoice after PayPal purchase
« Reply #3 on: December 14, 2013, 01:48:00 PM »
Could someone please help because i been waiting for weeks to get this issue fixed

Offline abolabo

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Re: No online invoice after PayPal purchase
« Reply #4 on: December 15, 2013, 05:25:17 PM »
did you see transactions in history on paypal merchant account side?
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Offline roxor

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Re: No online invoice after PayPal purchase
« Reply #5 on: December 15, 2013, 06:05:22 PM »
did you see transactions in history on paypal merchant account side?
I see the payment on paypal, and i get the email from paypal with all the details in etc. but nothing on the store itself

Offline abolabo

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Re: No online invoice after PayPal purchase
« Reply #6 on: December 16, 2013, 06:56:34 AM »
every time when customer was redirected to paypal side we send to paypal parameter 'notify_url' ( $this->html->getURL('extension/default_pp_standart/callback'); ) and waiting for request from paypal to change order state.
If your orders does not changed i see only 2 causes:
 1. your notify_url is inaccessble for Paypal.
 2. you forgot to for your Paypal account
“No one is useless in this world who lightens the burdens of another.”
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Offline roxor

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Re: No online invoice after PayPal purchase
« Reply #7 on: December 16, 2013, 03:15:07 PM »
every time when customer was redirected to paypal side we send to paypal parameter 'notify_url' ( $this->html->getURL('extension/default_pp_standart/callback'); ) and waiting for request from paypal to change order state.
If your orders does not changed i see only 2 causes:
 1. your notify_url is inaccessble for Paypal.
 2. you forgot to for your Paypal account
ACTUALLY i just thought of something. The entire shop directory is password protected so nobody can get early access. Is this what is blocking paypal accessing it? It must be, i will try to remove it

Offline roxor

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Re: No online invoice after PayPal purchase
« Reply #8 on: December 16, 2013, 03:38:12 PM »
OKAY i am a massive idiot how i did not see this ages ago. Im so sorry for wasting your time with this issue when i should have been smart enough to realise the was accessing issues from paypal -.- Thanks for attempting to help anyways :)

 

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