Remove or Delete Categories in Abantecart 1.3.3

[DCS55]

Hi, I am new to the cart and wish to clear out all categories and products etc. from the default template in order to add my own. Not totally clear how to do it. Doesn't seem to be a de;lete button anywhere. Any guidance would be greatly appreciated.   

[Basara]

Hello.

The remove button for near each category and looks like a trashbin

[DCS55]

Hi Basara, thanks very much for reaching out. In the admin area when I click on Categories, Products or Orders etc. to clear out, they do not load to list for some reason. The word "loading" appears for a split second and disapppears. Most frustrating.

Would it have anything to do with the php version? I am on version 8.0 at the moment. See below screenshot if of any help. 

Regards.

[Basara]

Hello.
Have you modified any core files, install new extension or edit database directly?

[DCS55]

Hi, no not at all. All I have done in setting-up is changed the store logo and swapped the theme form default to Bootstrap and back again. I can add a category etc. but not remove or delete one. This goes for orders, products and the like.Would it be worth re-insalling Abantecart?

[Basara]

Hello.
When reinstalling make sure to uncheck the "install demo data" option.

[DCS55]

Hello Basara, thanks for the continued assitance. I prefer to install Abantecart via Softalacious Installer and after just trying again there is no checkbox as you describe. Would it be better then to install by FTP assuming such a checkbox would appear for unchecking? Best.....

[Basara]

Hello.
Softalacious ignore the installation wizard and run something in the background so better to install it as regular software

[DCS55]

Morning Basara,

I have gone through an FTP upload and still getting one or two doubts. Firstly, the php output buffering, database details, prefix, secret admin key etc. Screenshots herewith. Cheers, David.

P.S. Set the outputt buffering to = on in php.ini file but no change in status.

[DCS55]

Last screenshot.

[Basara]

Hello.
Please do not share sensitive information like database user and password. It is unsafe.
Ask your hosting provider to help you with the database connection. Maybe the database user has no permissions or you type the wrong database name etc.

[DCS55]

OK thnaks. This is why I prefer to use the Softilacious installer.

[DCS55]

This is what my hosting has said about the problem:-

"James is no longer around, however he has left a note with a warning that this requires UTF-8, this is outdated now and not really used, it isnt used on our servers i'm afraid. We use UTF8mb4, this unicode is definied by the MYSQL version i believe so if the abantecart requires UTF-8 this isnt something we can offer, please note not everything in softaculous will be compatible with our server as softaculous is a third party app program".

Anyone else is free to comment.

[Basara]

Hello.
Where is UTF-8 coming from? You can not connect to your database because you did not enter the current database name or password or your MySQL user is not permitted to write to the specified database.

[abolabo]

AbanteCart default mysql locale is utf8_general_ci, but it's not related to error "cannot to establish database connection" at all.
Try to check database user and it's  permissions.
Also be sure database with given name already exists.
if nothing help  please contact hosting provider support.