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Fedex trouble anybody can help please?
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Topic: Fedex trouble anybody can help please? (Read 9635 times)
hunferthf
Newbie
Posts: 9
Karma: +0/-1
Fedex trouble anybody can help please?
«
on:
March 19, 2019, 09:48:29 AM »
My Fedex extension is tested ok, buy when checkout for an order it shows below error.
Message: The length of the destination state or province exceeds the limit of 2 characters.
How can I solve this problem please? Thank you.
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Basara
Administrator
Hero Member
Posts: 5961
Karma: +284/-2
Re: Fedex trouble anybody can help please?
«
Reply #1 on:
March 19, 2019, 10:04:10 AM »
What is the state name and state code in address?
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Basara
Administrator
Hero Member
Posts: 5961
Karma: +284/-2
Re: Fedex trouble anybody can help please?
«
Reply #2 on:
March 19, 2019, 10:05:36 AM »
You can check State/Province code in your admin > system > localization > zones
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llegrand
Hero Member
Posts: 1811
Karma: +526/-7
Re: Fedex trouble anybody can help please?
«
Reply #3 on:
March 19, 2019, 10:43:45 AM »
here are the FedEx links for their requirements
https://www.fedex.com/us/developer/WebHelp/ws/2015/html/WebServicesHelp/WSDVG/Appendix_B_U_S_State_Codes.htm
https://www.fedex.com/us/developer/WebHelp/ws/2015/html/WebServicesHelp/WSDVG/Appendix_A_Country_Code_Tables.htmhttp://
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hunferthf
Newbie
Posts: 9
Karma: +0/-1
Re: Fedex trouble anybody can help please?
«
Reply #4 on:
March 19, 2019, 09:52:21 PM »
Thank you, Basara.
I understand the reason now, do you mean we need to modify all the codes to 2 characters?
It must take a lot of work, there are total 3,947 different zones. Is there an easy way to modify please?
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hunferthf
Newbie
Posts: 9
Karma: +0/-1
Re: Fedex trouble anybody can help please?
«
Reply #5 on:
March 20, 2019, 05:10:20 AM »
And in product page, we have turned off free shipping.
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Fedex trouble anybody can help please?
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