Author Topic: Error message at checkout  (Read 254 times)

Offline UnicornDesign

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Error message at checkout
« on: May 10, 2021, 11:05:57 PM »
I have an error code coming up when you go to check out. (Unknown error encountered, please try again).  I checked my error logs and these are some of the errors that were thrown.  I did check to make sure that my check out would accept any shipping and shipping will accept any payment.  Suggestions of where to go to find out what is throwing these codes?

Offline Basara

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Re: Error message at checkout
« Reply #1 on: May 11, 2021, 01:04:05 AM »
Hello.
These warnings are all from the virtual_merchant_gateway extension. Please contact extension developer

Offline UnicornDesign

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Re: Error message at checkout
« Reply #2 on: May 11, 2021, 08:56:02 AM »
ok - thank you :)

Offline UnicornDesign

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Re: Error message at checkout
« Reply #3 on: May 18, 2021, 02:34:05 PM »
UPDATE:  found the issue - make sure you have the Merchant Number not the Account Number.  Thank you for your help!

 

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